Sales Engineer

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HONK Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🚗 Transport

☁️ SaaS

🤖 Artificial Intelligence

Transport • SaaS • Artificial Intelligence

HONK Technologies is a company specializing in roadside assistance and related services. It provides a comprehensive, AI-powered platform that offers customizable solutions for various industries, including insurance, automotive, and logistics management. HONK is known for its industry-leading customer ratings and efficient, real-time vehicle logistics management. They offer advanced digital solutions tailored for motorcycles, EVs, and RVs, as well as accident management and catastrophe event management services. Their platform is designed to enhance customer experiences and operational efficiency by integrating advanced data insights and analytics.

📋 Description

• Partner closely with Account Directors throughout the sales cycle to understand customer objectives, operational challenges, and success criteria. • Lead discovery sessions, product demonstrations, and technical evaluations to help prospective customers assess HONK’s platform and services. • Collaborate with customers to define business requirements, document workflows, and design solutions that align with their operational needs and strategic goals. • Serve as the technical lead during the evaluation process, guiding security reviews, integration discussions, workflow validation, and other due diligence activities. • Assess the feasibility of customer requests and proposed solutions, working closely with Product, Engineering, and Operations teams to ensure alignment with current capabilities and future roadmap priorities. • Support RFP responses, security questionnaires, technical documentation requests, and other pre-sales activities required to advance opportunities. • Act as the primary liaison between Sales and internal stakeholders, ensuring cross-functional alignment on new business and expansion opportunities. • Provide customer feedback, market insights, and emerging requirements to Product and Engineering teams to help inform future product development. • Maintain accurate documentation of customer requirements, proposed solutions, technical dependencies, and implementation considerations throughout the sales process. • Ensure a seamless transition from pre-sales to onboarding by documenting technical requirements, customer expectations, and implementation plans for Account Directors, Account Managers, and Operations teams.

🎯 Requirements

• 3+ years of experience in Sales Engineering, Solutions Consulting, Technical Account Management, Product Operations, or a related customer-facing technical role. • Ability to translate complex technical concepts into clear business value for both technical and non-technical audiences. • Experience leading discovery sessions, workflow assessments, and solution design discussions with enterprise customers. • Strong communication and presentation skills with the ability to influence stakeholders across multiple functions. • Experience working closely with Product and Engineering teams in a SaaS or technology-driven environment. • Proven ability to manage multiple opportunities simultaneously while maintaining attention to detail. • Experience supporting enterprise software evaluations, integrations, APIs, or operational workflows is preferred. • Automotive, roadside assistance, logistics, fleet, mobility, or marketplace experience is a plus.

🏖️ Benefits

• Full range of medical, financial, and/or other benefits.