Director, Owned and Operated – Expansion

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $201.6k - $224k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Honor

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Honor is a leader in the world's largest home care network with a highly advanced care platform. The company is revolutionizing the way society cares for older adults, providing them, their families, and Care Professionals with innovative support. Honor aims to expand the world's capacity to care by addressing the challenges of a growing aging population, enabling older adults to age at home on their own terms. Through its flagship brand, Home Instead, and the Honor Care Network, the company operates globally, offering solutions to ensure professional and high-quality home care services. Honor develops technologies that professionalize care providers, enhance relationships between clients and caregivers, and streamline care operations, creating a better aging experience for everyone.

📋 Description

• Develop a deep understanding of newly acquired home care businesses, including financial performance, organizational structure, local market dynamics, operational workflows, and growth opportunities • Assess business health and identify risks, dependencies, and opportunities affecting successful transitions • Develop and execute stabilization and transition plans balancing operational change with business continuity • Evaluate talent and leadership capabilities within acquired businesses • Decide staffing needs and retention plans aligned with Honor’s operating model • Partner with local leaders and employees through significant change • Hire and onboard additional staff as required • Lead adoption of Honor’s standard operating procedures, systems, reporting, and performance management practices • Partner with the Implementations team on client, Care Pro, and system migrations • Coordinate implementation activities with Product, Operations, Finance, HR, Recruiting, and other partners • Improve sales performance, referral generation, recruiting effectiveness, and operational execution • Prioritize resources across revenue protection, organizational change, operational risk, and scalability • Coach local leaders on operational and team management • Execute handoff to O&O leadership and support long-term growth • Develop repeatable tools, playbooks, operating mechanisms, and transition frameworks • Maintain revenue, minimize client attrition, and ensure business continuity during transitions • Complete organizational, operational, and system transitions on schedule • Establish leadership teams and operating models capable of sustaining performance and growth • Build tools and playbooks enabling the transitions team to scale simultaneous transactions

🎯 Requirements

• 7+ years of experience leading operational teams, business units, or multi-functional initiatives with accountability for business performance and outcomes • Demonstrated experience leading organizational change, operational transformations, integrations, or business turnarounds • Experience managing more than one significant workstream at once, or a single engagement materially larger than a standard territory transition • Strong analytical skills with experience using data to diagnose issues, prioritize opportunities, and measure results • Experience influencing senior cross-functional stakeholders and driving execution in complex, fast-paced environments • Comfort operating in ambiguity and building structure and repeatable playbooks where none exist • Experience in healthcare, home care, franchising, multi-site operations, M&A integration, or other service-based industries is a plus • MBA is a plus

🏖️ Benefits

• Opportunity to lead with purpose and make a meaningful impact • Equal opportunity employment