OCM, Training Lead – Japanese Speaking

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🐻 Alaska, New York, +1 more states – Remote

🐻 Alaska – Remote 🗽 New York – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

📚 Learning and Development

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hudson IT and Manpower

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

💼 Consulting

🏗️ Construction

📦 Logistics

Consulting • Construction • Logistics

Hudson IT and Manpower is a dynamic company providing a range of services including IT staffing, software solutions, and comprehensive recruitment services for the energy, construction, and various technical industries. Specializing in digital interactive solutions, their expertise encompasses application development, cloud services, cybersecurity, and more, aimed at empowering businesses to achieve greater efficiency and growth. With a commitment to quality and innovative practices, Hudson IT and Manpower is dedicated to sourcing top talent and delivering custom software tailored to the unique needs of their clients, ensuring seamless integration and sustainable success.

📋 Description

• Own and lead the overall change management and training strategy across multiple workstreams, plants, and business functions • Conduct change impact assessments by role, business division, and plant location • Identify impacts of new processes and systems on operators, inspectors, planners, warehouse personnel, maintenance technicians, controllers, and other end users • Develop and execute stakeholder engagement and communication plans for executives, plant management, supervisors, and shop-floor employees • Design and deliver role-based training curricula, hands-on system training, work instructions, quick-reference guides, shop-floor dashboards, quality inspection processes, handheld terminal transactions, planning processes, maintenance execution, and costing processes • Lead the language strategy for end-user training content, with Japanese as a primary shop-floor language • Coordinate translation, terminology consistency, content review, and multilingual training materials • Lead structured knowledge capture from key business users and subject-matter experts • Document critical business logic related to lot numbering, allocation, planning, inspection, and other undocumented processes • Establish and support a super-user/key-user network across plants and shifts • Define business readiness criteria and conduct readiness assessments for go/no-go decisions • Define role-based adoption metrics and monitor adoption throughout hypercare • Drive corrective actions when adoption data indicates ineffective adoption • Support transition away from legacy tools and address workaround behaviors • Work closely with the Program Manager, workstream leads, plant management, local HR, and training and communications teams • Support the program from Explore phase through deployment and hypercare • Provide substantial onsite support at Japan-based sites across multiple shifts during training delivery, cutover, and hypercare

🎯 Requirements

• U.S. Citizens only • 8+ years of experience in Organizational Change Management and end-user training for enterprise system implementations • Experience supporting at least 3 full-lifecycle ERP implementations, including at least 1 SAP implementation • Experience delivering change management and training to manufacturing shop-floor populations, including operators, inspectors, and technicians • Strong experience designing and delivering role-based training curricula • Experience developing hands-on system training, work instructions, quick-reference guides, and end-user training materials • Experience supporting users with varying levels of technical and system proficiency • Experience managing training and enablement across multiple shifts and manufacturing locations • Strong understanding of structured change management methodologies such as Prosci/ADKAR, Kotter, or equivalent • Experience conducting business readiness assessments and defining go/no-go criteria • Experience defining and measuring adoption metrics beyond training completion rates • Experience establishing and supporting sustainable super-user/key-user networks • Excellent written and verbal English communication skills • Bachelor's degree or higher in Computer Science, Business Administration, or a related field is asked about in the application questions • Business-level bilingual proficiency in English and Japanese preferred • Previous experience supporting change management initiatives in Japan or with Japanese manufacturing organizations preferred • Familiarity with Japanese workplace culture, consensus-building practices, and shop-floor communication norms preferred • Experience delivering multilingual training programs for multinational manufacturing workforces preferred • Experience managing translation quality and terminology governance preferred • Experience supporting retirement of legacy tools and addressing workaround behaviors preferred • Familiarity with SAP Digital Manufacturing, operator dashboards, SAP Fiori, and handheld terminal interfaces preferred • Experience with digital adoption platforms, in-application guidance tools, or SAP Enable Now preferred • Formal change management certification such as Prosci or equivalent preferred • Batch Management and traceability experience preferred but not required • Knowledge of lot creation, splitting, merging, identification, batch status management, quality usage decisions, and SAP batch-process transitions preferred

🏖️ Benefits

• 12-month assignment • Remote work arrangement • 2–3 weeks of onsite travel to Japan per quarter