Learning & Development Lead

🔥 13 hours ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $120k - $140k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Shield

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2024

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Shield is a tech-enabled partner and investor that helps managed service providers (MSPs) scale by combining patient capital, operational expertise, and applied AI engineering. The firm provides forward-deployed engineers, operational support (HR, finance, recruiting), people development, and strategic M&A guidance while preserving local leadership and culture. Backed by ZBS Partners and Thrive Holdings, Shield focuses on long-term, founder-friendly partnerships to accelerate growth and implement AI-first solutions.

📋 Description

• Translate the L&D vision and roadmap into executable programs, priorities, and timelines • Run the L&D operating system end-to-end from strategy through delivery • Design and develop digital content, job aids, and knowledge-base resources using adult learning principles • Build technical and non-technical training with modern e-learning authoring tools • Source, vet, and deploy suitable third-party learning content • Use AI tools for content creation, instructional design, personalized learning, and operational automation • Champion AI literacy across learning programs • Facilitate live, virtual, hybrid, 1:1, and self-paced training • Own L&D communications, including program announcements and manager enablement • Administer the LMS, including enrollments, learning paths, content publishing, reporting, selection, and implementation • Roll out and track required and compliance training with audit-ready records • Maintain training records and workflows across the LMS, Notion, Asana, and Microsoft 365 • Own new employee onboarding and improve ramp-up efficiency • Lead L&D discovery and create tailored rollout plans for portfolio companies • Partner with stakeholders and subject-matter experts to scale learning across entities • Measure engagement, effectiveness, and business impact using metrics and learner feedback • Report program health and outcomes to leadership

🎯 Requirements

• Bachelor’s degree (business, HR, education, or related field preferred), or equivalent experience • 4–6+ years of experience in learning & development, instructional design, or corporate training • Proven ability to own and run an L&D function or major programs end-to-end with a high degree of autonomy • Experience developing both technical and non-technical training • Proficiency administering a Learning Management System (LMS), including implementation and reporting • Strong understanding of e-learning authoring tools • Knowledge of adult learning theory and instructional design models (ADDIE, SAM, Bloom’s taxonomy) • Strong facilitation and presentation skills across live, virtual, and hybrid environments • Enthusiasm for and hands-on comfort with AI tools (e.g., AI authoring assistants, chat-based and agentic tools) to accelerate L&D work • Fluency with modern collaboration and work-management tools • Strong project-management skills, able to run multiple concurrent programs across a multi-entity environment • A self-directed operator comfortable building in ambiguity and standing up systems from scratch • Outstanding verbal, written, and stakeholder-facing communication skills • Nice to Have (not required): Experience applying AI or automation in a learning, content, or operations context • Nice to Have (not required): Experience selecting and implementing an LMS • Nice to Have (not required): Familiarity with SCORM and authoring tools (e.g., Articulate 360 / Rise / Storyline) • Nice to Have (not required): Experience supporting compliance or regulatory training programs • Nice to Have (not required): Familiarity with MSP / IT service delivery models, help-desk operations, or managed-services workflows • Nice to Have (not required): Familiarity with MSP tools and workflows (PSA/RMM platforms, e.g., HaloPSA) • Nice to Have (not required): Experience in a multi-company, holding-company, or franchise/portfolio environment