
1001 - 5000 employees
Founded 2017
🤝 B2B
🤖 Artificial Intelligence
🌍 Social Impact
B2B • Artificial Intelligence • Social Impact
Hugo is a business process outsourcing (BPO) company that specializes in digital and AI-powered operations, omnichannel customer support, and trust & safety services for large technology and media companies. Founded in 2017 and employing thousands across Africa and other regions, Hugo focuses on hiring and training university-educated African youth, providing workforce development and career growth through programs like Hugo Academy while delivering enterprise-grade customer experience solutions. The company emphasizes social impact by expanding access to meaningful digital-economy jobs across the continent.
🕒 June 16
Financial Controller managing US operations' accounting and compliance under US GAAP. Driving financial insights and automation in a remote environment.
🕒 April 9
Senior Sales Executive leading revenue generation for sales outsourcing services in the timeshare and vacation ownership industries. Engaging with senior sales leaders to design outsourced sales teams for measurable growth.
🕒 April 9
Account Executive driving new customer acquisition for Hugo’s CX and BPO services. Focused on landing new logos in the United States market and managing sales strategies.