Engineering Manager, CRM Systems

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $220k - $265k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♀️ Software Engineering Manager

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Human Interest

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💸 Finance

💳 Fintech

💰 $200M Series D on 2021-08

Finance • Fintech

Human Interest is a company that provides affordable and full-service 401(k) and 403(b) retirement plans, primarily targeting small and medium-sized businesses. Founded in 2015, they aim to streamline the retirement planning process through seamless payroll integrations with over 500 leading payroll systems. The company emphasizes low-cost funds and zero transaction fees, and offers customizable retirement solutions to meet the diverse needs of employers and their employees. Human Interest also provides investment advisory services through its subsidiary, Human Interest Advisors LLC. Their goal is to make retirement benefits accessible to businesses of varying sizes, enhancing employee financial wellness and satisfaction.

📋 Description

• Lead, hire, and develop a high-performing team of Salesforce administrators and developers operating at the leading edge of AI adoption. • Partner with Product to establish a clear technical strategy, architecture, and roadmap for Human Interest’s CRM systems. • Deliver reliable, scalable solutions that support critical GTM and CS&O workflows across the customer lifecycle. • Invest in platform, architecture, testing, observability, and CI/CD improvements that increase delivery speed and minimize production errors. • Establish the processes the team needs to successfully develop, maintain, and support its solutions, including sprint planning, technical design reviews, release management, on-call rotations, incident response, and quarterly planning. • Identify opportunities to use Agentforce and other AI capabilities to improve employee productivity and customer outcomes. • Make thoughtful build-versus-buy decisions, including whether a capability should be implemented in Salesforce, provided by another vendor, or built as a custom solution.

🎯 Requirements

• 5+ years of experience leading engineering or technical teams in the Salesforce domain • Prior hands-on software engineering experience and a strong understanding of software architecture, APIs, integrations, automated testing, and CI/CD • Experience with Salesforce platform capabilities and concepts such as Sales Cloud, Service Cloud, CPQ, Flow, Apex, Lightning Web Components, data modeling, security and permissions, and system integrations • Experience establishing effective engineering practices for planning, development, code review, deployment, incident response, and operational support • Experience directing AI coding agents (e.g. Claude Code, Codex, or Cursor) in a professional setting • Excellent communication skills and the ability to build trusted relationships with stakeholders • A bachelor’s degree in Computer Science or a related technical field.

🏖️ Benefits

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees • Top-of-the-line health plans, as well as dental and vision insurance • Competitive time off and parental leave • Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness • Lyra: Enhanced Mental Health Support for Employees and dependents • Carrot: Fertility healthcare and family forming benefits • Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt • Monthly work-from-home stipend; quarterly lifestyle stipend • Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.