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Bilingual Care Manager, Telephonic Nurse

🔥 13 hours ago

🌽 Illinois – Remote

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đź’µ $71.1k - $97.8k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’¬ Bilingual

🦅 H1B Visa Sponsor

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đź‘» Ghost score 0%

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🗣️🇪🇸 Spanish Required

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

đź“‹ Description

• Assess and evaluate members' needs and requirements in a telephonic environment • Guide members and families toward appropriate care and wellbeing resources • Manage members' physical, environmental, and psychosocial health issues • Identify and resolve barriers to effective care • Monitor patient care through assessments and evaluations to ensure progress toward desired outcomes • Create member care plans as needed • Perform health assessments over the phone • Provide care planning and education on chronic conditions and gaps in healthcare plans • Make independent decisions regarding work methods while following established guidelines and procedures • Work with an assigned member population

🎯 Requirements

• Bi-Lingual (English/Spanish) • Bachelor's degree • 3 - 5 years of clinical acute care experience • Licensed Registered Nurse (RN) in the appropriate state with no disciplinary action • Comprehensive knowledge of Microsoft Office applications including Word, Excel, and Outlook • Passion for contributing to an organization focused on continuously improving consumer experiences • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information • Self-provided internet service with at least 25 Mbps download speed and 10 Mbps upload speed • Availability for working hours between 8:00am-7:00pm Central Standard Time, with core hours primarily 8:00am-5:00pm CST • Occasional travel to Humana offices for training or meetings may be required

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Remote work arrangement • Home or Hybrid Home/Office work equipment/internet requirements support

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