Care Coordinator, Doula

🔥 14 hours ago

🌽 Illinois – Remote

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💵 $53.7k - $72.6k / year

⏰ Full Time

🟢 Junior

🦅 H1B Visa Sponsor

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Assess pregnant and postpartum Medicaid members' care needs • Ensure members receive appropriate services in the least restrictive setting • Identify and resolve barriers to perinatal and postpartum care • Plan and implement interventions to meet care needs • Coordinate services and monitor and evaluate case management plans against members' personal goals • Continuously monitor member progress using assessments, data, conversations, and active care planning • Conduct telephonic and face-to-face assessments and evaluations • Remediate immediate and acute gaps in care and access • Explain MCO requirements, services, and benefits to enrollees • Provide referrals to community resources • Guide members and families toward appropriate care resources • Facilitate interactions with payers, providers, interdisciplinary teams, and others involved in care • Visit Medicaid members in their residences • Travel locally up to 25% for collaboration, face-to-face meetings, and field interactions • Work with nurses, social workers, behavioral health professionals, and care coordinators to improve health outcomes and address barriers to care

🎯 Requirements

• Illinois Medicaid-Certified Doula • Must reside in Illinois • 1+ years of experience in health care • 1+ years of case management/care coordination experience • Intermediate to advanced computer skills • Experience with Microsoft Word, Excel, and Outlook • Experience using electronic information applications/software programs, including electronic medical records • Valid state driver's license • Personal vehicle liability insurance meeting state minimum limits or specified Humana limits • Must complete TB screening if selected • Must maintain internet service with at least 25 Mbps download and 10 Mbps upload speeds • Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information • Ability to work primarily Monday–Friday, 8:00 AM–5:00 PM CST, with flexibility based on business needs

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Remote work arrangement • Home internet requirements supported for effective remote work • Dedicated workspace for protecting member PHI/HIPAA information

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