Care Manager, Telephonic Nurse

🔥 0 minutes ago

🌽 Illinois – Remote

infoinfo

💵 $71.1k - $97.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on Humana's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Assess and evaluate members' needs and requirements in a telephonic environment • Guide members and families toward appropriate care and wellbeing resources • Manage members' physical, environmental and psycho-social health issues using varied strategies and techniques • Identify and resolve barriers to effective care • Continuously monitor patient care through assessments, data, conversations with members, and active care planning • Navigate multiple systems and use critical thinking skills • Perform health assessments, care planning, and chronic-condition education over the phone • Identify gaps in members' healthcare plans • Work with an assigned member population • Make independent decisions regarding work methods and appropriate courses of action while following established guidelines and procedures

🎯 Requirements

• Bachelor's degree • 3+ years of clinical acute care experience • Licensed Registered Nurse (RN) in the state of Illinois with no disciplinary action • Comprehensive knowledge of Microsoft Office applications including Word, Excel, and Outlook • Passion for contributing to an organization focused on continuously improving consumer experiences • Experience with case management, discharge planning and patient education for adult acute care • Managed care experience • Certified Case Manager (CCM) • Bi-Lingual (English/Spanish) • Internet service with at least 25 Mbps download speed and 10 Mbps upload speed • Dedicated work space without ongoing interruptions to protect member PHI / HIPAA information

🏖️ Benefits

• Bonus incentive plan based upon company and/or individual performance • Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Opportunities supporting personal wellness and smart healthcare decisions • Remote work arrangement • Occasional travel to Humana offices for training or meetings may be required

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