Content Designer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65k - $88.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Content Marketing Manager

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Lead content design for assigned features, journeys, and projects using research, analytics, and content assessments • Translate research, stakeholder, and journey insights into clear, actionable digital experiences • Plan and execute content across the product lifecycle, including creation, review, approval, and QA • Simplify complex, regulated healthcare information across UI, microcopy, and multi-channel experiences • Structure content for usability and findability, contributing to information architecture, navigation, and taxonomy • Partner with product management, product design, research, engineering, legal, and compliance teams • Apply and contribute to guidelines, standards, design systems, and tools • Use analytics and testing insights to improve content performance • Participate in discovery, ideation, agile ceremonies, and iterative design processes • Own content for assigned features, user flows, and projects from discovery through optimization • Support content systems, reusable patterns, guidelines, and design system adoption • Improve content quality, clarity, consistency, and accessibility • Identify process improvements and content enhancements

🎯 Requirements

• 3+ years in content design, contributing content from discovery through delivery and iteration • Strong writing and editing skills • Ability to simplify complex or regulated information • Experience conducting content audits • Ability to leverage research findings and data to inform content decisions • Working knowledge of information architecture, taxonomies, content models, and findability • Familiarity with accessibility and brand/style standards • Experience collaborating within cross-functional product teams • Portfolio demonstrating content design work and user impact • Ability to work independently within established processes • Sound judgment and adaptability • Familiarity with human-centered design practices and UX processes • Familiarity with design tools such as Figma • Preferred: experience in healthcare or other regulated industries • Preferred: familiarity with SEO and content optimization • Preferred: experience contributing to guidelines, templates, governance processes, or design systems • Preferred: knowledge of inclusive and accessible design principles • Preferred: experience working within agile product teams • Minimum 25 Mbps download and 10 Mbps upload internet speed for home work • Dedicated workspace without ongoing interruptions • Occasional travel to Humana offices may be required

🏖️ Benefits

• Bonus incentive plan • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Home-based work arrangement • Dedicated workspace requirement to protect member PHI/HIPAA information