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Director, Enterprise Quality Engineering

🕒 July 29

🏖️ New Jersey, New York, +1 more states – Remote

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💵 $156.6k - $215.4k / year

⏰ Full Time

🔴 Lead

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

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👻 Ghost score 32%

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Lead enterprise quality validation strategy for end-to-end business workflows, cross-platform integrations, and multi-segment technology initiatives • Establish standards and operating models for integration assurance, release certification, automation, resiliency testing, and production quality validation • Provide technical leadership for dependency mapping, risk-based test planning, automation strategy, test data needs, and environment readiness • Partner with engineering, architecture, product, DevOps, release management, operations, cybersecurity, and platform teams to manage quality risks, resolve defects, and improve release readiness • Advance automation-first and AI-enabled quality engineering practices • Own enterprise release certification, including readiness criteria, quality gates, executive reporting, risk escalation, and go/no-go recommendations • Drive reliability, resiliency, synthetic monitoring, smoke testing, post-release validation, and production quality practices • Define quality metrics, dashboards, and governance routines • Build and develop a high-performing quality engineering team • Travel occasionally to Humana offices for training or meetings

🎯 Requirements

• 12+ years of experience in quality engineering, software engineering, test engineering, systems integration, technology delivery, or related technical disciplines • 5+ years of leadership experience managing technical teams or enterprise-scale quality engineering capabilities • Proven experience leading end-to-end testing, integration testing, release validation, or enterprise quality certification in complex environments • Hands-on knowledge of test strategy, automation, integration validation, production validation, defect analysis, risk assessment, Agile, DevOps, CI/CD, release management, and production readiness • Experience validating complex workflows across applications, platforms, APIs, data flows, and distributed systems • Experience with reliability, resiliency, synthetic monitoring, observability, or operational readiness practices • Experience leveraging data, analytics, automation, or AI-enabled practices to improve quality insights, test effectiveness, risk detection, and release readiness • Strong executive communication, stakeholder management, analytical, problem-solving, and influencing skills in a matrixed environment • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information • Home internet with at least 25 Mbps download and 10 Mbps upload; wireless, wired cable, or DSL suggested • Satellite, cellular, or microwave connection requires leadership approval • Preferred: experience in healthcare, insurance, financial services, or another regulated industry • Preferred: experience with enterprise transformation, platform modernization, cloud migration, or digital product delivery initiatives • Preferred: familiarity with microservices, APIs, event-driven architecture, cloud-native platforms, data pipelines, and distributed systems • Preferred: experience with test automation, service virtualization, test data management, environment management, observability, synthetic monitoring, production validation, or operational readiness • Preferred: experience using AI-enabled tools, intelligent automation, quality metrics, dashboards, scorecards, or executive readiness reporting • Preferred: familiarity with enterprise release governance, change management, compliance, secure software delivery, and operational risk controls

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Internet expense payment for associates working from home in California, Illinois, Montana, or South Dakota • Telephone equipment appropriate to business requirements • Remote work arrangement • Occasional travel to Humana offices for training or meetings

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