Lead Content Designer

🔥 4 hours ago

🇺🇸 United States – Remote

💵 $104k - $143k / year

⏰ Full Time

🟠 Senior

👨🏼‍💻 Content Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Independently drive content design across product teams and user journeys using research, analytics, and content audits to identify opportunities • Translate insights from research, competitive analysis, and journey mapping into clear, actionable digital experiences • Build and scale content systems (taxonomies, models, information architecture) and define governance (standards, guidelines, tools) • Lead content for complex, end-to-end experiences working across teams and product lines to craft clear, accessible content that simplifies regulated information • Drive optimization using analytics, VOC data, measurement and testing to improve content performance, ensuring quality from discovery and creation through post-launch stages • Partner and guide cross-functional teams to deliver compliant, user-centered experiences that balance customer, business, and regulatory needs

🎯 Requirements

• 7+ years in content design, UX writing, or content strategy • Experience leading discovery, strategy, and scalable content systems • Strong information architecture and systems thinking skills • Ability to translate complex, regulated content into clear experiences • Data-informed decision making and content measurement experience • Proven cross-functional collaboration and stakeholder influence • Experience developing guidelines and governance practices • Background in design systems and content standards • Portfolio demonstrating ability to guide product strategy with clear impact

🏖️ Benefits

• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, paid parental and caregiver leave) • short-term and long-term disability • life insurance • many other opportunities