Lead Product Manager – Consent & Preference Management Platform

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $126.3k - $173.7k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Drive execution, adoption, and continuous improvement of Humana’s enterprise consent and preference management capabilities supporting CenterWell • Own the day-to-day product lifecycle for key platform capabilities • Manage product backlogs and define requirements, user stories, and acceptance criteria • Coordinate delivery, feature and story development, and performance optimization • Partner with CenterWell, engineering, architecture, and delivery teams to plan, execute, and release platform enhancements • Lead development of consent capture, preference updates, suppression logic, policy enforcement, and downstream activation capabilities • Drive platform integration with CenterWell • Ensure consent and preference data models, APIs, and workflows follow enterprise standards and regulatory guidance • Validate omnichannel functionality across web, mobile, CRM, contact center, and third-party integrations • Identify dependencies, risks, and tradeoffs and escalate decisions as needed • Partner with NBA, Marketing, Digital, CRM, Customer Service, Legal, Privacy, and Compliance teams • Support platform onboarding and adoption through enablement, documentation, and partnership • Collaborate with enterprise data, identity, and analytics teams • Serve as a day-to-day product escalation point for delivery teams and business stakeholders • Advocate for intuitive, transparent, customer-centric consent and preference experiences • Incorporate customer, compliance, and operational feedback into product iteration • Track and report KPIs including consent capture rates, preference usage, data quality, error rates, and activation success • Identify opportunities to reduce operational friction, manual processes, and compliance risk • Monitor platform performance and integration health and drive corrective actions • Travel occasionally to Humana offices for training or meetings

🎯 Requirements

• 6+ years of experience in product management, platform product ownership, or digital capability delivery • Experience working with Nest Best Action platforms, AI platforms, or intelligent platforms • Experience managing complex backlogs for enterprise platforms used across multiple channels and business units • Strong understanding of consent, preference, privacy, or customer data management concepts • Ability to translate regulatory or policy requirements into functional product capabilities • Experience working with cross-functional technology, legal, compliance, and business teams • Strong written and verbal communication skills • Bachelor’s degree in Business, Technology, or a related field • Experience in healthcare, financial services, or other highly regulated industries preferred • Familiarity with HIPAA, TCPA, CCPA, and Do Not Call preferred • Experience supporting omnichannel engagement, personalization, or customer data platforms preferred • Exposure to API-first platforms, data governance models, and enterprise integration patterns preferred • Background working within scaled agile or hybrid delivery environments preferred • Minimum 25 Mbps download speed and 10 Mbps upload speed for home or hybrid home/office employees • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Personal wellness and smart healthcare support