Manager, Care Coaching

🔥 13 hours ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $78.4k - $107.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Support the work of Care Management staff • Provide daily leadership and mentoring to staff • Mentor and support Field Nurses and Care Coaches/IDT to ensure Family Care benefits comply with the DHS contract • Identify learning needs and arrange mentorship • Set expectations and facilitate orientation and ongoing learning for IDT staff • Assess and coach staff on IDT primary competencies and performance standards • Review reports, assess processes, and review documentation • Assess utilization and quality of care management for each member served • Collaborate across departments to ensure quality and effectiveness of provider services • Educate community partners • Participate in hiring by selecting, orienting, and training associates • Facilitate in-person unit meetings and attend quality visits as needed • Travel at least once per month, with potential for more • Report to the Associate Director, Care Coaching • Supervise approximately 11–15 direct reports

🎯 Requirements

• Bachelor's degree in human services or a related field or associate degree in nursing • 1 year of leadership experience in the human services field • 3 years of experience working in the Family Care program • Reside within 1 hour of either Black River Falls or Blair, WI • Preferred: 5 years of experience working with individuals with intellectual/developmental disabilities, physical disabilities or frail elders • Minimum home internet speed of 25 Mbps download and 10 Mbps upload • Work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based upon company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Work remote from home • Dedicated home workspace • Internet service requirements/support for home work