Sales Support Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $94.9k - $130.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Lead field execution of strategic sales initiatives • Support channel initiatives, product launches, and training deployments • Guide field teams through workflows and escalate issues when necessary • Support career field channel initiatives to drive regional performance • Lead sales operations activities including territory alignment, resource allocation, and performance reporting • Prepare reports and presentations for sales leadership, including performance dashboards and forecasts • Use in-market data to identify trends, opportunities, and risks and translate insights into action • Standardize processes for consistent and efficient field execution • Collaborate with Marketing, Compliance, Sales Training, Product, Reporting & Analytics, and HR • Align and communicate between corporate functions and field sales teams • Liaise with internal channel leadership and external vendors or agencies when needed • Recruit, hire, and onboard Sales Support Professionals • Coach direct reports and provide performance management and career development • Establish team goals, track performance metrics, and drive accountability • Build a culture of engagement, continuous improvement, and high performance

🎯 Requirements

• Minimum 5 years of experience in sales operations, field support, or sales strategy roles • Minimum 2 years in a people leadership or managerial capacity • Strong organizational and project management skills • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, Outlook, and Power BI • Proficiency in CRM tools such as Salesforce • Excellent verbal and written communication skills • Demonstrated experience using data to drive business decisions • Preferred: Bachelor’s degree in Business, Marketing, Communications, or related field • Preferred: Experience working in a large matrixed organization • Preferred: Knowledge of healthcare or insurance sales • Preferred: Change management or process improvement certification • Preferred: Experience leading or supporting sales transformation or GTM initiatives • Minimum home internet speed of 25 Mbps download and 10 Mbps upload • Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical, dental, and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Dedicated home workspace arrangement • Remote work arrangement with occasional travel to Humana offices for training or meetings