Sales Support Professional

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $53.7k - $72.6k / year

⏰ Full Time

🟢 Junior

🤑 Sales

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Provide administrative, operational, and project support for the Reliance Call Center and Customer Success Team • Partner with leadership on business initiatives, workforce management activities, reporting, employee engagement programs, communications, and executive presentations • Support day-to-day operations serving more than 130 associates and leaders • Coordinate projects and ensure timely completion of deliverables • Create and maintain recurring and ad hoc reports • Analyze operational performance metrics and support workforce management processes and call center performance tracking • Create executive-level presentations, business communications, leadership updates, and organizational initiative content • Develop and administer contests, incentive programs, recognition initiatives, and team communications • Collaborate with leaders across departments on operational goals, process improvements, business readiness, training initiatives, and organizational projects • Independently prioritize workload, identify solutions, and support business needs while maintaining accuracy, professionalism, and confidentiality

🎯 Requirements

• Bachelor's degree; preferred areas of study include Business Administration, Communications, Operations, Human Resources, Project Management, Healthcare Administration, or a related field • Minimum of 1+ years of experience supporting business operations, project coordination, reporting, workforce management, administrative support, or related functions • Hands-on experience using Microsoft Excel, PowerPoint, Word, and Teams • Experience creating reports, presentations, documents, meeting materials, trackers, dashboards, or team communications • Experience preparing business reports, leadership presentations, meeting summaries, status updates, operational dashboards, performance scorecards, or KPI/metric tracking documents • Experience drafting professional emails, meeting notes, process documentation, presentations, reports, or stakeholder communications • Experience maintaining project timelines, tracking action items, coordinating meetings, managing calendars or deliverables, organizing documentation, and following up with stakeholders • Experience independently managing multiple tasks, requests, deadlines, projects, or workstreams • Experience reviewing data, identifying trends, resolving operational issues, improving processes, creating recommendations, or supporting root-cause analysis • Experience supporting or communicating with managers, directors, senior leaders, cross-functional teams, business partners, or operational stakeholders • Ability to meet home internet requirements of at least 25 Mbps download and 10 Mbps upload • Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information • Preferred: experience supporting call center, customer service, sales, or healthcare operations • Preferred: experience coordinating associate engagement, recognition, or incentive programs • Preferred: experience with Salesforce, reporting tools, or workforce management platforms • Healthcare, Medicare, or insurance industry experience preferred

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Dedicated home workspace • Remote work arrangement