Senior Process Improvement Professional – Procurement Digital, AI Enablement

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $78.4k - $107.8k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Lead enterprise-wide procurement systems, processes, digital transformation, and AI-driven initiatives across procurement and supplier management platforms • Align business strategy with technology capabilities to drive operational efficiency and scalable intelligent automation • Bridge business stakeholders and technology teams to design, implement, and govern innovative solutions • Lead end-to-end transformation across procurement systems including Zip Intake & Orchestration, Icertis Contract Management, Terzo.ai, SpendHQ, and emerging AI-enabled sourcing platforms • Define business and technical approaches with a high degree of autonomy • Influence strategic direction and deliver complex enterprise modernization and AI adoption initiatives • Embed AI capabilities into business processes • Ensure governance, risk management, compliance, and enterprise standards are followed • Enable a scalable transformation roadmap aligned with organizational priorities

🎯 Requirements

• Five (5) or more years of technical experience • Expertise in digital transformation and enterprise system modernization • Experience implementing and managing AI/ML solutions through their lifecycle • Knowledge of AI governance frameworks, including risk, compliance, auditability, and ethical AI • Experience in process analysis, workflow optimization, and intelligent automation • Procurement systems expertise, including Icertis, ZipHQ, Globality, Terzo, SpendHQ, and Oracle • Experience with system configuration, integration, and documentation • Strong knowledge of SDLC and Agile delivery methodologies • Experience implementing AI solutions in procurement, sourcing, supplier management, and contracting processes • Experience integrating AI into procurement workflows such as Source-to-Contract (S2C) • Knowledge of digital transformation in procurement, including automation, digital contracting, and supplier collaboration tools • Ability to identify and scale high-impact AI use cases across procurement • Ability to align AI initiatives with procurement goals such as savings, compliance, supply continuity, and innovation • Understanding of AI risk, governance, and regulatory requirements, including supplier and third-party risk • Familiarity with procurement systems and data, including ERP, e-sourcing tools, and contract repositories • Executive-level communication and stakeholder influence • Critical thinking and problem-solving mindset • Adaptability and change leadership in complex environments • MBA or advanced degree preferred • Agile/PMP or equivalent project management certification preferred • Experience leading large-scale digital or AI transformation programs preferred • Familiarity with procurement AI platforms preferred • Ability to work Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time, with some flexibility • Minimum home internet speeds of 25 Mbps download and 10 Mbps upload • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information • Ability to travel as needed, including occasional travel to Humana offices and potentially outside the state of residence

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Personal wellness support • Flexible work schedule based on business needs • Remote work

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