Senior Lifecycle Programs Strategist

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $142k - $152k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 4%

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Huntress

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201 - 500 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Huntress is a cybersecurity firm that provides managed detection, investigation, and response solutions to protect endpoints, identities, and email environments. It offers a platform with managed EDR, security awareness training, ITDR for Microsoft 365, and SIEM solutions, all supported by a 24/7 Security Operations Center. Huntress is designed to secure small and medium-sized businesses against cyber threats. Their services help organizations across industries, ensuring robust protection and compliance, especially in environments like education, finance, healthcare, manufacturing, and government.

📋 Description

• Own the lifecycle operating model for customer and partner growth from marketing handoff through Account Management execution • Set priorities, make tradeoffs, and turn ambiguous opportunities into clear paths for execution • Shape requirements, operating rhythms, and success measures to align teams • Identify, prioritize, and lead automation opportunities across lifecycle execution • Diagnose process gaps, define requirements, align stakeholders, and implement scalable workflows, routing, and handoffs across go-to-market platforms • Lead re-engagement plays for delayed, stalled, and closed-lost cross-sell and expansion opportunities • Define recovery hypotheses, eligibility criteria, audience logic, sequence structure, automation, rep handoff, and recovered-pipeline measures • Establish the handoff experience for Account Management and customer-facing roles • Apply consent, opt-in and opt-out, suppression, contact governance, and communication requirements • Use approved AI tools for research, documentation, analysis, and workflow preparation • Establish measurement frameworks for engagement, rep follow-through, conversion, recovered pipeline, and influenced pipeline • Lead through influence by securing stakeholder buy-in and incorporating feedback from customer-facing and partner teams

🎯 Requirements

• Experience shaping lifecycle strategy and operating models • Experience building or improving sequences, workflows, routing, and automation • Experience designing targeted lifecycle motions across marketing automation, email, CRM, and sales engagement platforms • Experience with audience segmentation • Understanding of customer lifecycle, cross-sell, expansion, closed-lost recovery, install-base, or partner motions • Working knowledge of email compliance, consent and opt-out requirements, suppression logic, and contact governance • Ability to work with customer, opportunity, product, and engagement data • Strong strategic judgment, systems thinking, and ownership • Ability to turn ambiguous business opportunities into prioritized, scalable plans • Ability to lead cross-functional teams toward measurable outcomes without formal authority • Ability to use AI for research, documentation, analysis, and workflow tasks with sound judgment regarding accuracy, privacy, and appropriate application

🏖️ Benefits

• 100% remote work environment • Generous paid time off policy, including vacation, sick time, and paid holidays • 12 weeks of paid parental leave • Highly competitive and comprehensive medical, dental, and vision benefits plans • 401(k) with a 5% contribution regardless of employee contribution • Life and Disability insurance plans • Stock options for all full-time employees • One-time $500 reimbursement for building/upgrading home office • Annual allowance for education and professional development assistance • $75 USD/month digital reimbursement • Access to the BetterUp platform for coaching, personal, and professional growth

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