SaaS Technical Consulting Analyst – PST Working Hours

🔥 0 minutes ago

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $65k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Huron

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2002

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

Huron Consulting Group is a global consultancy that provides a wide range of services including strategy, operations, advisory, digital, technology, and analytics solutions to various sectors such as healthcare, education, energy, and financial services. Huron helps organizations navigate complex challenges and drive growth through tailored solutions and innovative strategies. The company employs a team of experts dedicated to delivering high-impact solutions that address the unique needs of each client, focusing on areas such as managed services, outsourcing, and leadership development.

📋 Description

• Support technical delivery of SaaS upgrade projects for clients using Research Suite software • Support technical activities throughout the SaaS upgrade lifecycle, from preparation and planning through upgrade execution, testing, go-live, and stabilization • Assist with environment preparation, configuration, validation, and other technical upgrade tasks • Research, analyze, troubleshoot, and help resolve technical issues • Collaborate with SaaS Project Managers, Technical Consultants, Engineering, Support, and other teams • Communicate technical status, risks, issues, and dependencies to project team members • Follow established upgrade processes, technical procedures, checklists, and quality standards • Maintain project documentation and capture technical findings and resolutions • Identify recurring issues and help develop tools, documentation, job aids, and process improvements • Build knowledge of Research Suite software, SaaS environments, upgrade processes, and supporting technologies • Participate in upgrade activities outside standard business hours, including evenings or weekends, as needed

🎯 Requirements

• U.S. work authorization is required • Bachelor’s Degree in a computer science related field or equivalent work experience • Experience reading and writing object-oriented code, HTML, CSS, JavaScript, XML, JSON & Java • Experience with Microsoft software, including Windows Server, IIS, SQL Server, Visual Studio • Strong critical thinking, analytical, and problem-solving skills • Ability to work independently and in remote team environments • Strong written and verbal communication skills • Ability to communicate technical tasks and concepts to nontechnical internal and external stakeholders • Ability to context switch and juggle multiple competing priorities • This position is remote, infrequent travel required • Ability to consistently work West Coast business hours (8am-5pm or 9am-6pm PT) • Preferred: 1-3 years of experience working in a customer or internal software support position • Preferred: Experience supporting enterprise class, multi-tier web applications • Preferred: Analyze and interpret various types of logs, such as IIS, SMTP, Event Logs, and custom output • Preferred: Familiarity with SQL and C# • Preferred: Familiarity with source control concepts

🏖️ Benefits

• Annual incentive compensation program • Medical coverage • Dental coverage • Vision coverage • Other wellness programs • Remote work arrangement • Opportunities to collaborate, learn, and grow