Senior Implementation Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $97k - $110k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Hyland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

📋 Description

• Implement enterprise deployment technical architecture for large-scale projects with complex products and solutions • Participate in all phases of design, testing, and implementation • Design, implement, configure, and customize solutions, integrations, and add-ons • Modify project scope, identify and troubleshoot problems, assess required modifications, and evaluate implementation success • Perform performance troubleshooting and root cause analysis • Communicate resolution steps to internal parties and customer management • Apply expertise in digital asset management and content services platforms • Learn new products and solutions and become a subject matter expert • Lead requirements elaboration and architectural design sessions with customers • Manage creation of client deliverables, including specifications, test cases, user stories, and design documents • Identify and submit product feature requests to product management • Lead customer and team training delivery • Provide technical sales assistance in enterprise-level pursuits • Advise potential customers on issues and trends and provide consulting services • Build and maintain strategic client relationships • Provide guidance to other team members

🎯 Requirements

• Bachelor's degree or equivalent experience • Degree in a STEM discipline or equivalent certifications and experience • 8+ years of consulting/professional services experience in a client-facing delivery role • Experience with software implementation best practices and software architecture principles • Experience building productive client relationships • Industry experience in healthcare, media and entertainment, marketing, graphic design, life sciences or pharmaceuticals, financial services, government, military or intelligence, fashion, or consumer products • Strong oral and written communication skills • Strong organizational, multitasking, and time management skills • Strong collaboration, leadership, judgment, and business acumen skills • Strong interpersonal, data gathering, interviewing, analytical, critical thinking, and problem-solving skills • Ability to translate goals into implementation ideas and design solutions • Ability to manage projects to completion with minimal oversight • Ability to work in a fast-paced, deadline-driven environment • Ability to develop engaging, informative, and compelling presentations • Ability to work independently and in a team environment • Ability to coach, mentor, and provide timely feedback to team members • Knowledge of OSGi, Spring or similar frameworks • Knowledge of JUnit • Knowledge of REST/JAX-RS • Experience with Google Polymer, Angular, React, Vue, or other JavaScript frameworks • Knowledge of modern SQL databases, database abstraction, and key-value store concepts • Knowledge of JSON, XML, SWIFT, and AVRO • Knowledge of HTML5 and CSS3

🏖️ Benefits

• Career development resources • Wellbeing programs • Innovation practices • Employee initiatives and community giving campaigns • Inclusive workplace and equal opportunity employment