Clinical Support Specialist

Job not on LinkedIn

🕒 September 30

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 5%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 46 days.
• Jobs at this company usually fill in 57 days.

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Hyperfine

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2013

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Hyperfine is a pioneering architectural firm named Études, which is committed to innovation and sustainability, merging creativity with functionality to redefine architectural excellence. The company offers a comprehensive suite of professional services catering to diverse clients, such as homeowners and commercial developers, focusing on renovation, restoration, consulting, and project management. Through the Études Architect App, it provides collaborative opportunities for architects, showcasing projects and offering exclusive design insights. The firm emphasizes the fusion of imagination and expertise, as reflected in their architectural solutions and thought-provoking articles available through their newsletter.

📋 Description

• Train hospital staff on the safe and effective use and operation of Hyperfine products • Amend clinical workflows and optimize product value and utilization • Provide customized training and support for new Swoop System operators • Maintain strategic customer relationships and provide post-installation support • Develop hospital account relationships and consult on best practices and use cases • Provide R&D with clinical input and feedback for new projects • Support product evaluations, clinical studies, adoption, utilization, retention, and expansion activities • Support sales cycles by identifying customer needs, relaying opportunities, providing technical support, accompanying site visits, and demonstrating products • Optimize customer standard procedures and workflows • Collaborate with sales, product, marketing, clinical sciences, and clinical applications teams • Identify attrition risks and product gaps and escalate recommended follow-up actions • Perform scanner implementations, software and firmware upgrades, virtual and on-site training, image demonstrations, image reviews, case reviews, and trade show support • Support MRI peer champion and Key Opinion Leader development activities • Apply MRI safety and screening knowledge and analyze contraindications for portable low-field versus high-field MR • Understand MRI sequences and protocols and optimize workflows

🎯 Requirements

• Associate’s degree in Radiology Sciences or related field • Registered Technologist with the ARRT (American Registry of Radiologic Technologists) and current credentialing in MR (Magnetic Resonance) or equivalent • 3+ years’ experience in clinical MR imaging or similar experience, such as 3+ years X-ray + 2 years in MRI in a hospital setting • 2+ years’ experience operating in clinical applications or clinical training experience • In-depth knowledge reading of the critical care setting to make consultative clinical recommendations to optimize procedures • Experience working with physicians, business administration, clinical, and other stakeholders • Ability to build effective relationships with customer stakeholders and support adoption of clinical workflows • Strong problem-solving skills and sound judgment • Excellent written and verbal communication skills • Strong computer skills • Highly organized and able to multitask • Able to manage daily schedule, travel plans, and expenses • Reside in assigned territory and work from a home-based office • Able to travel up to 75% of the time, including occasional weekend travel • Able to work long hours and execute under pressure with short turnaround times • Live near a major airport • Have an automobile for ground-based transportation • Authorized to work for any employer in the U.S.; Hyperfine cannot sponsor or take over sponsorship of an employment visa

🏖️ Benefits

• Eligible to participate in Hyperfine's corporate bonus plan • Eligible to participate in Hyperfine's equity plans • Work from home-based office

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