Implementation Consultant

🔥 2 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Hyphen Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1999

☁️ SaaS

💰 Private Equity Round on 2020-10

Construction • SaaS

Hyphen Solutions is a leading provider of cloud-based software solutions for the residential construction industry, offering a comprehensive suite of tools for builders, suppliers, and manufacturers. With products like BuildPro, SupplyPro, and Hyphen Wallet, they enhance every stage of residential construction from pre-sales to post-completion. The platform supports marketing, sales, design, warranty, accounting, and operations, providing real-time project visibility, integration with enterprise resource planning (ERP) solutions, and effective supply chain management. Trusted by over 580 builders and 17,500 suppliers, Hyphen Solutions powers the construction of about one-third of new homes in America. They focus on streamlining processes and enhancing communication within the construction ecosystem, ensuring efficient operations and customer satisfaction.

📋 Description

• Consultants work as members of a team or as an individual, providing critical process review, system design and configuration, infrastructure validation, system deployment, and user training as well as product knowledge expertise. • Assist with planning the implementation and developing the implementation project plan to meet client expectations, timeframes, and budget. • Review existing technology, systems, infrastructure, and data integrity. • Work with client personnel to ensure these areas are ready to support deployment of Hyphen Solutions’ applications and help to resolve any issues that arise in these areas. • Set up and configure Hyphen Solutions’ applications to meet the business needs of the client. • Conduct Conference Room Pilots to verify new business processes, system configuration, and integration. • Train client personnel, including management and field users. • Provide on-going training and application support for application users. • Assist with identifying, tracking, and resolving issues that arise during the implementation process. • Develop and maintain quality relationships and communication with project team members through the implementation process. • Adhere to all Hyphen Solutions’ policies and procedures as well as implementation methodology and policies.

🎯 Requirements

• Bachelor ’s degree required • Ability to learn the activities necessary to implement enterprise level applications (ERP, CRM, or SCM) • Ability to utilize a process and change management driven implementation methodology • Ability to contribute to the development and implementation of new business processes and new organizational roles and responsibilities • Strong professional skills including ability learn quickly, adapt to a variety of client situations, and assist in managing client expectations • Strong organizational / time management skills, with the ability to develop strong Project Management skills • Excellent presentation and communication skills (verbal and written) required • Ability to work independently while adding value to team projects and assisting in the achievement of department goals • Ability and willingness to travel extensively, up to 100% • Excellent decision-making skills and issue resolution skills • Ability to acquire industry knowledge within a short period of time.

🏖️ Benefits

• Extensive travel is required for this position, up to 70%.