Program Analyst, Informatics – Mid-Level

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Ibility LLC

11 - 50 employees

⚕️ Healthcare Insurance

Healthcare Insurance • Digital Transformation

Ibility LLC is a service-disabled veteran-owned, women-owned, and economically disadvantaged women-owned small business headquartered in the Washington, D. C. metropolitan area. Founded in 2020 by two friends with extensive experience in innovation and digital transformation within the public sector, Ibility specializes in comprehensive healthcare modernization design and implementation. The company is organized into three divisions: Health, Digital Transformation, and Design, allowing a holistic view of the healthcare industry. Ibility uses human-centered design and innovative technological applications to improve healthcare processes and outcomes. The company also offers services such as innovation activation, strategic communication, and competitive prototyping, leveraging platforms like Salesforce for streamlined collaboration and execution. Their client base includes the public sector, private sector, academia, and non-profit organizations.

📋 Description

• Plan, analyze, and evaluate the effectiveness of operating programs using qualitative and quantitative analytical methods. • Use source data to evaluate program and business process effectiveness, identifying trends, gaps, and opportunities for improvement. • Manipulate and present program data to communicate program status to stakeholders and leadership. • Apply clinical informatics knowledge to assess program operations and recommend improvements aligned with VA healthcare objectives. • Develop and maintain program performance metrics, dashboards, and reporting products. • Support business process improvement initiatives by analyzing current-state workflows and contributing to future-state design. • Prepare and deliver written reports, briefings, and presentations communicating analysis findings and program recommendations. • Coordinate with program team members, subject matter experts, and government clients to gather and validate data. • Assist in the development of standard operating procedures (SOPs) and program documentation. • Participate in working groups, team meetings, and program reviews as assigned.

🎯 Requirements

• Bachelor's Degree in Health Informatics, Business Administration, Public Administration, Information Technology, or a related field. • Minimum of 5 years of experience in program analysis, business analysis, or a related role, with relevant clinical informatics experience in a Veterans Administration healthcare setting. • Demonstrated experience using data to evaluate program effectiveness and support decision-making. • Knowledge of program planning, analysis, and evaluation methodologies applicable to federal health IT programs. • Ability to use source data and analytical tools to measure and evaluate program and business process effectiveness. • Proficiency with qualitative and quantitative analytical techniques; experience with data visualization and reporting. • Relevant clinical informatics experience in a Veterans Administration healthcare setting. • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and data analysis/visualization tools. • Ability to manipulate and present program data clearly and accurately to varied audiences. • Strong written and verbal communication skills; experience preparing professional reports and executive-level briefings.

🏖️ Benefits

• Health, Dental, and Vision Plans • Short Term Disability / Long Term Disability / Life Insurance / Accidental Death and Dismemberment • Health Savings Account • Unlimited Paid Time Off • 11 Federal Holidays Off • 401k

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