Business Analyst/Scrum Master, AI focus

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ICF

5001 - 10000 employees

Founded 1969

💼 Consulting

🏛️ Government

🏥 Healthcare

💰 $29M Grant on 2023-03

Consulting • Government • Healthcare

ICF is a global consulting firm founded over 55 years ago that partners with governments, businesses, and communities to deliver data-driven, technology-enabled solutions for complex public- and private-sector challenges. Its work areas include digital modernization, data analytics, resilience and adaptation, energy planning, federal health programs, disaster management, and infrastructure and transportation support. ICF provides consulting, program implementation, and advisory services to drive measurable outcomes and build community resilience.

📋 Description

• Translate business needs into clear user stories and acceptance criteria • Facilitate requirements elicitation sessions and provide clear follow-up steps • Analyze business processes, data flows, and system interactions • Negotiate and recommend solutions balancing technical feasibility, delivery timelines, and business needs • Develop Decision Analysis and Resolutions (DAR) documentation for customer review and approval • Understand operational processes and procedures and initiate process improvements • Work with Data Scientists to make AI recommendations for process improvements • Support documentation edits, updates, and reporting for senior leadership meetings • Lead an Agile team using the Scrum development framework • Bridge technical and non-technical project staff and represent the voice of the business • Collaborate with AI Engineers, Governance and Security leaders, Data Scientists, developers, solution architects, end users, and federal agency stakeholders • Document and execute a roadmap to scale a governed and secure AI platform

🎯 Requirements

• Bachelor’s Degree in a relevant field OR equivalent years of work experience • 2+ years of experience as a software business analyst, preferably with AI tools and concepts • 2+ years of recent experience as a business analyst and cross-functional team member in an Agile development environment • Experience leading requirements management • Experience with requirements elicitation and documentation • Experience defining user stories • Experience determining acceptance criteria • 2+ years of experience with Jira or similar Agile project-tracking software • Comprehensive understanding of the full software development lifecycle (SDLC), Requirements Management, and Scope Management methodologies • Excellent analytical, organizational, and product management skills • Ability to obtain and maintain Public Trust • Working knowledge of AI technologies and implementations preferred • Documented cloud modernization experience on AWS or Azure preferred • Certified Scrum Master or Certified Scrum Product Owner preferred • Strong understanding of Scrum, Kanban, and/or SAFe preferred • Experience leading scrum teams and unblocking development teams preferred • Experience managing and aligning requirements across multiple teams and stakeholders preferred • Experience working with a Product Owner to groom and prioritize a backlog preferred • Jira, Confluence, Mural, Microsoft Office, Microsoft Teams, approved LLMs, and Databricks

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs • Benefits information provided through the Transparency in (Benefits) Coverage Act

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