Business Analyst

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TrueScripts Management Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

TrueScripts Management Services is dedicated to providing exceptional prescription benefit management services. With a focus on delivering maximum savings and amazing care, TrueScripts works closely with members, clients, brokers, and prescribers to offer personalized and customized solutions. The company prides itself on transparency and efficiency, featuring a 24-48 hour turnaround time for prior authorization requests and a commitment to customer service, ensuring that real people are available to assist over 99% of the time.

📋 Description

• Advise on solutions for client, broker, and TPA requests, improvements, and growth initiatives • Lead process discovery and task creation with cross-functional teams • Document and transition business processes to CRM, BI, or other systems • Coordinate agile project teams through all stages • Develop regression test plans and guide user acceptance testing • Promote adoption and standardization of business processes • Train team members on CRM, BI, and new technologies • Support CRM and BI processes, including troubleshooting • Manage small to medium projects, ensuring timely and budgeted completion • Maintain clear documentation of processes and technical designs • Collaborate with IT to support Business Development, Client Success, and Operations • Manage internal and external processes, client reporting, and management reporting

🎯 Requirements

• Bachelor’s degree, preferably in business analytics or a related field • Over 3 years of experience in business analytics • Strong understanding of business processes • Experience with Agile/Sprint Planning project management methodologies • Familiarity with SQL for self-service analysis or quality assurance • Understanding of IT infrastructure, including database servers, ETL pipelines, SDLC, cloud architectures, programming languages, object-oriented principles, API concepts, system integrations, and data structures • Effective communication skills with senior management and ability to explain technical concepts to non-technical stakeholders • Experience with PowerBI or Tableau for data visualization and analysis • Proactive mindset and willingness to seek clarification • Strong grasp of database concepts and ability to work with data analysts and developers • Proficiency in Microsoft Office 365, including Word, Excel, PowerPoint, and Outlook • Ability to multitask and adjust priorities based on business needs • Basic understanding of software development and ability to create simple programs for data extraction and analysis • Strong problem-solving abilities, analytical thinking, attention to detail, and collaborative team-player mindset • Willingness to learn Pharmacy Benefit Management industry processes • PBM, pharmacy, healthcare, claims, or pharmacy network experience highly desirable

🏖️ Benefits

• A wide range of health insurance options including medical, dental and vision • A strong salary and bonus program • A robust 401k and company match • ESOP with annual allocation of company stock shares • Employee Assistance Program • Wellness program including financial incentives, chiropractic and massage services, and fitness stipends • Dream Manager Program • Cohesive, family-based culture • Charitable contributions and volunteer time • Celebrations