Business Analyst

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $67.4k - $114.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

💼 Consulting

🏛️ Government

🏥 Healthcare

💰 $29M Grant on 2023-03

Consulting • Government • Healthcare

ICF is a global consulting firm founded over 55 years ago that partners with governments, businesses, and communities to deliver data-driven, technology-enabled solutions for complex public- and private-sector challenges. Its work areas include digital modernization, data analytics, resilience and adaptation, energy planning, federal health programs, disaster management, and infrastructure and transportation support. ICF provides consulting, program implementation, and advisory services to drive measurable outcomes and build community resilience.

📋 Description

• Support the ongoing operations, enhancement, and continuous improvement of a large-scale federal Salesforce Grants Management application • Collaborate with Project Managers, Salesforce Developers, System Architects, Quality Assurance Testers, Product Owners, and federal stakeholders to translate business needs into functional software solutions • Conduct requirements gathering sessions, workshops, and interviews with federal program managers, grant officers, and external applicants • Manage the end-to-end enhancement lifecycle by translating business needs into detailed JIRA user stories with acceptance criteria, workflow models, and edge-case definitions • Assist in managing the operational backlog and prioritizing production defects, service requests, and enhancement requests • Lead User Acceptance Testing efforts, including drafting test plans, test scenarios, and execution scripts, facilitating UAT sessions, and managing defect triage • Develop and maintain system documentation, including SOPs, user guides, training manuals, and release notes • Design and deliver interactive training programs and workshops to end users • Partner with technical teams to clarify requirements, conduct root-cause analysis on production issues, and validate deployments

🎯 Requirements

• 2+ years of experience with requirements gathering, elicitation, and writing user stories with detailed acceptance criteria • 2+ years of experience facilitating User Acceptance Testing (UAT), drafting UAT test scripts, and managing defect resolution • 2+ years of experience creating end-user training materials, user manuals, SOPs, and conducting virtual or in-person end-user training sessions • 2+ years of experience working within Agile/Scrum/Kanban delivery frameworks and using management tools like JIRA and Confluence • Bachelor’s degree • Candidate must be able to obtain and maintain a Public Trust clearance • United States (U.S.) Citizen or Green Card holder required • Work MUST BE PERFORMED in the United States (U.S.) • Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years • Preferred: Experience with federal grants programs, the grant management lifecycle, and grant compliance requirements • Preferred: Experience working with the Salesforce platform, specifically Salesforce Grants Management or Public Sector Solutions • Preferred: Certifications such as Certified Business Analysis Professional (CBAP), Salesforce Certified Business Analyst, or Certified ScrumMaster (CSM)

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs • Confidential accommodation support during the application and employment process