Business Analyst

🔥 14 hours ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $67.4k - $114.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 $30M Grant on 2021-03

Healthcare • Logistics • Marketing

ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.

📋 Description

• Support the ongoing operations, enhancement, and continuous improvement of a large-scale federal Salesforce Grants Management application • Collaborate with Project Managers, Salesforce Developers, System Architects, Quality Assurance Testers, Product Owners, and federal stakeholders • Translate complex business needs into functional software solutions • Conduct requirements gathering sessions, workshops, and interviews with federal program managers, grant officers, and external applicants • Manage the end-to-end enhancement lifecycle and author JIRA user stories with acceptance criteria, workflow models, and edge-case definitions • Assist with operational backlog management and prioritization of production defects, service requests, and enhancement requests • Lead User Acceptance Testing, including test plans, scenarios, execution scripts, UAT facilitation, and defect triage • Develop and maintain SOPs, user guides, training manuals, and release notes • Design and deliver end-user training programs and workshops • Partner with technical teams to clarify requirements, conduct root-cause analysis, and validate deployments

🎯 Requirements

• 2+ years of experience with requirements gathering, elicitation, and writing user stories with detailed acceptance criteria • 2+ years of experience facilitating User Acceptance Testing (UAT), drafting UAT test scripts, and managing defect resolution • 2+ years of experience creating end-user training materials, user manuals, SOPs, and conducting virtual or in-person end-user training sessions • 2+ years of experience working within Agile/Scrum/Kanban delivery frameworks • Experience using JIRA and Confluence • Bachelor’s degree • Must be able to obtain and maintain a Public Trust clearance • United States citizen or Green Card holder required • Work must be performed in the United States • Must have lived in the U.S. for three full years out of the last five years • Preferred: Experience with federal grants programs, grant management lifecycle, and grant compliance requirements • Preferred: Experience working with the Salesforce platform, specifically Salesforce Grants Management or Public Sector Solutions • Preferred: CBAP, Salesforce Certified Business Analyst, or Certified ScrumMaster (CSM) certification • Preferred: Strong communication, presentation, and interpersonal skills

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs • Benefits information provided under the Transparency in Benefits Coverage Act