
5001 - 10000 employees
Founded 1969
💼 Consulting
🏛️ Government
🏥 Healthcare
💰 $29M Grant on 2023-03
Consulting • Government • Healthcare
ICF is a global consulting firm founded over 55 years ago that partners with governments, businesses, and communities to deliver data-driven, technology-enabled solutions for complex public- and private-sector challenges. Its work areas include digital modernization, data analytics, resilience and adaptation, energy planning, federal health programs, disaster management, and infrastructure and transportation support. ICF provides consulting, program implementation, and advisory services to drive measurable outcomes and build community resilience.
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5001 - 10000 employees
Founded 1969
💼 Consulting
🏛️ Government
🏥 Healthcare
💰 $29M Grant on 2023-03
Consulting • Government • Healthcare
ICF is a global consulting firm founded over 55 years ago that partners with governments, businesses, and communities to deliver data-driven, technology-enabled solutions for complex public- and private-sector challenges. Its work areas include digital modernization, data analytics, resilience and adaptation, energy planning, federal health programs, disaster management, and infrastructure and transportation support. ICF provides consulting, program implementation, and advisory services to drive measurable outcomes and build community resilience.
• Partner with project leadership, client leadership, and product teams to develop product strategies, roadmaps, implementation plans, and decision frameworks • Lead initiatives improving discoverability, accessibility, usability, and value of digital products, research resources, and information services • Facilitate collaboration among stakeholders, subject matter experts, technical teams, product owners, and program leadership • Support adoption and maturation of product ownership practices across products and services • Develop and maintain product management and product owner toolkits, policies, procedures, templates, governance models, metrics guidance, and documentation • Coach product owners and teams on product ownership, Agile and Scrum practices, backlog management, prioritization, roadmap development, and stakeholder engagement • Provide hands-on support in agile leadership, evaluation planning, knowledge management, and team operating rhythms • Define product goals, success measures, KPIs, indicators, and evaluation approaches • Develop qualitative and quantitative evaluation frameworks assessing effectiveness, adoption, user value, impact, and return on investment • Analyze user, stakeholder, operational, and performance data to generate recommendations • Support product reviews, performance reporting, management briefings, and strategic planning
• Bachelor’s degree in business, Public Administration, Information Science, Library and Information Science, Health Informatics, Data Science, Program Management, STEM, or a related field • 7+ years of experience in product strategy, product management, product ownership, digital transformation, program management, evaluation, or organizational change initiatives • 5+ years of experience supporting product owners using Agile, Scrum, Lean, Design Thinking, Human-Centered Design, or Product Management frameworks • 3+ years of experience translating organizational priorities, user needs, and stakeholder input into product strategies and implementation plans • 3+ years’ experience in facilitation, coaching, communication, problem-solving, and consensus-building • 3+ years’ experience establishing product metrics, KPIs, indicators, evaluation goals, and reporting frameworks • Ability to facilitate collaboration across technical, scientific, operational, and non-technical stakeholders • Experience supporting federal government, healthcare, biomedical research, scientific, library, or information management organizations • Experience with complex information systems, research data platforms, digital libraries, metadata systems, content ecosystems, or public-facing digital services • Certification such as CSPO, SAFe Product Owner/Product Manager, PMI-ACP, PMP, or Prosci Change Management preferred
• Equal opportunity employer • Reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs • Confidential accommodation support • Benefits information provided under the Transparency in Benefits Coverage Act
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