
5001 - 10000 employees
Founded 1969
💼 Consulting
🏛️ Government
🏥 Healthcare
💰 $29M Grant on 2023-03
Consulting • Government • Healthcare
ICF is a global consulting firm founded over 55 years ago that partners with governments, businesses, and communities to deliver data-driven, technology-enabled solutions for complex public- and private-sector challenges. Its work areas include digital modernization, data analytics, resilience and adaptation, energy planning, federal health programs, disaster management, and infrastructure and transportation support. ICF provides consulting, program implementation, and advisory services to drive measurable outcomes and build community resilience.
🔥 1 hour ago
⚔️ Virginia – Remote
💵 $98.6k - $167.6k / year
⏰ Full Time
🟠 Senior
🌐👩💻 Salesforce Developer
👻 Ghost score 0%
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5001 - 10000 employees
Founded 1969
💼 Consulting
🏛️ Government
🏥 Healthcare
💰 $29M Grant on 2023-03
Consulting • Government • Healthcare
ICF is a global consulting firm founded over 55 years ago that partners with governments, businesses, and communities to deliver data-driven, technology-enabled solutions for complex public- and private-sector challenges. Its work areas include digital modernization, data analytics, resilience and adaptation, energy planning, federal health programs, disaster management, and infrastructure and transportation support. ICF provides consulting, program implementation, and advisory services to drive measurable outcomes and build community resilience.
• Manage onboarding of new DTC customer project teams onto the Salesforce platform • Conduct design reviews with tenant application teams for Salesforce best practices, DOT security standards, and tenant coexistence • Perform deployments and production releases using GitHub and GitActions • Handle tenant application operations and maintenance cases requiring advanced administration, including SSO setup, certificate rotation, custom domain management, connected-service reestablishment after sandbox refreshes, Data Loader activities, and network-team coordination • Support Incident Response activities in accordance with contractual SLAs • Participate in a 24x7x365 on-call Incident Response rotation • Participate in daily client status calls, daily team standups, weekly and bi-weekly tenant customer calls, and other operational meetings • Participate in platform ATO renewal assessments and mid-year changes • Conduct technical design reviews with Salesforce architects • Write policy and procedure documentation and manage the DTC Governance Library • Recommend and lead implementations that improve DTC operations and toolsets • Provide solution consultation, design and code reviews, CI/CD execution, incident response, advanced system administration, platform services, technology and security standards, and technical briefings for federal agency stakeholders
• 3+ years of experience as a Salesforce Developer, proficient in declarative and programmatic development and troubleshooting • Experience writing and analyzing Apex, Lightning Web Components, YAML, and other coding languages used in enterprise Salesforce environments • Experience with Mulesoft and pipeline management • 3+ years of experience performing Salesforce deployments and administering CI/CD pipelines using GitHub as source control • Active Salesforce Certified Administrator and Platform Developer certifications, with Trailblazer profile link • US Citizenship or Green Card only • Ability to obtain a federal government public trust clearance • Residence in the United States • Ability to support US Eastern time zone work hours between 8 am and 6 pm • Ability to provide occasional after-hours support for P1/P2 incident response and prescheduled deployments • Ability to participate in a 24x7 on-call rotation • Preferred: Salesforce Advanced Administrator, Consultant, and/or Architect certifications • Preferred: Experience with enterprise data governance, cloud-based data warehousing, and/or Salesforce Data 360 • Preferred: Experience building and deploying Agentforce agents • Preferred: 3 years of Salesforce consultation involving fit analysis, requirements mapping, and high-level solution architecture • Preferred: Understanding of OmniStudio and its components and use cases • Preferred: Understanding of Salesforce CRM data models and tools for Platform, Sales Cloud, Service Cloud, Public Sector Solutions, Experience Cloud, CRM Analytics, and related add-ons • Preferred: Familiarity with Salesforce AppExchange utilities, Docusign, and Own • Preferred: Critical thinking, attention to detail, problem-solving, clear communication, and polished written deliverables
• Equal opportunity employer • Reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs • Confidential accommodation support • ICF benefits offerings referenced under the Transparency in Coverage Act
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