Manager, Digital Web Services

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $89.6k - $152.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 $30M Grant on 2021-03

Healthcare • Logistics • Marketing

ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.

📋 Description

• Lead delivery of Digital Web Team initiatives, including project planning, schedules, timelines, stakeholder communications, and risk management • Partner with managers to implement shared priorities, coordinate cross-team initiatives, improve workflows, manage dependencies, and foster unified Digital & Web Services goals • Collaborate with internal and external stakeholders to implement AI and emerging technologies, translating strategic initiatives into workflows, team practices, and efficiencies • Align Digital Web Team strategy and activities with client and project priorities • Assess team workload, capacity, resourcing needs, and skill gaps to support planning, staff development, and project delivery • Monitor performance data, identify enhancement opportunities, and provide recommendations for leadership decision-making • Provide written stakeholder communications, including ad hoc and formal reports • Develop, organize, and maintain knowledge assets, including documentation, protocols, process flows, templates, SOPs, and tracking tools • Perform quality checks on website updates and maintenance for content accuracy, branding, SEO/GEO, style, and web standards • Respond to and coordinate team responses to urgent website and informational client requests • Supervise Web Specialists supporting website operations, resource collection and curation, content publishing, and online web content development

🎯 Requirements

• Bachelor’s degree in communications, digital media, information science, information systems, or a related field; or a dual degree in an IT-focused field and social work or another human-service related field • Minimum 5 years professional experience, with at least 3 years in client management, project management, web content management, or related disciplines in Federal contracting • At least 2 years’ experience supervising multiple staff with varying levels of expertise across technical and content-related domains • Experience with the Drupal content management system, including troubleshooting and training others • At least two years of experience managing Federal government websites • Experience with project/task management applications such as Confluence, JIRA, and SharePoint • Demonstrated experience managing large-scale websites • Knowledge of user experience/user interface best practices and experience with user research and usability testing • Experience using or evaluating AI-enabled tools for content management, information organization, workflow improvement, or digital service delivery • Proven success developing and maintaining a long-term roadmap with clear, complex stages of development • Proficiency developing and managing website operations and maintenance processes • Direct experience collaborating heavily with senior leadership staff • Understanding of the child welfare and human services sector, including experience working in a child welfare agency • Minimum 8 years professional experience, with at least 3 years in client management, project management, web content management, or related disciplines in Federal contracting • Proficiency in MS 365 applications, such as PowerPoint, Outlook, and Excel