Manager, Global Supply Chain/Logistics

🔥 1 minute ago

🗽 New York, Pennsylvania – Remote

🗽 New York – Remote 🔔 Pennsylvania – Remote

💵 $100.5k - $125.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔗 Supply Chain

👻 Ghost score 0%

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ICON plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Lead Supply Chain Management/Logistics and Site Technical Support Teams • Ensure reliable global logistics operations, effective technical support for cardiac equipment, regulatory compliance, and continuous process improvement • Manage team operations and staff activities across Supply Chain Management/Logistics and Site Technical Support • Organize and monitor efficient delivery of shipments to clinical sites • Coordinate with vendors, staff, sponsors, and courier services • Monitor shipment alerts and notifications and coordinate remedial action when issues arise • Ensure processes are completed within agreed turnaround times and documented procedures • Establish and maintain effective courier support, considering service performance and pricing • Oversee inbound and outbound shipment tracking and provide updates to ICON staff and clients • Oversee preparation of customs and pro forma invoices • Monitor monthly courier invoices • Ensure international shipping and receiving comply with industry requirements, regulations, and procedures • Maintain departmental performance metrics and recommend actions to senior management • Identify and implement operational improvements and process enhancements • Foster a culture of continuous process improvement • Provide technical support for cardiac equipment, including configuration requirements and site-level support • Represent the department during sponsor audits and visits • Support Global Business Development and Project Management teams with logistics and Site Technical Support matters • Maintain responsibility for the logistics component of the Business Contingency Plan • Perform other duties assigned by senior management

🎯 Requirements

• Knowledge of global logistics • Knowledge of import and export documentation • Knowledge of relevant shipping processes • Knowledge of cardiac equipment support • Legal right to work in the country where the role is based • Ability to travel up to approximately 20% of the role

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways • Reasonable accommodations during the recruitment process