Senior Project Manager

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Logo of ICON plc

ICON plc

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Lead delivery of clinical outcome assessment localization and electronic Clinical Outcome Assessment programs across multiple clinical studies • Serve as the primary operational contact for incoming localization and eCOA requests and coordinate project kickoffs • Develop and manage project plans, requirements, timelines, deliverables, risks, and resource needs across concurrent studies • Lead collaboration among client stakeholders, study teams, localization specialists, technology teams, copyright holders, vendors, and other partners • Assess questionnaire, translation, licensing, and supporting-asset readiness before translation and eCOA migration • Coordinate copyright licensing, source-content review, translation preparation, multilingual deliverables, content modifications, and version management • Oversee automation-enabled eCOA questionnaire migrations and evaluate outputs for linguistic, formatting, technical, and content-readiness issues • Identify and document migration defects, support root-cause analysis, recommend corrective actions, and provide feedback to technology teams • Monitor quality, timelines, review cycles, productivity, and stakeholder satisfaction through dashboards and status reporting • Maintain complete, accurate, version-controlled, and audit-ready documentation in SharePoint and document-management systems • Identify process improvements to reduce bottlenecks, increase content reuse, shorten migration timelines, reduce manual effort, and standardize processes • Support validation and implementation of automation, artificial intelligence, and emerging technologies • Provide project leadership and guidance to cross-functional contributors while promoting quality, collaboration, and continuous improvement

🎯 Requirements

• Bachelor’s degree in Life Sciences, Languages, Translation, Clinical Research, Healthcare Administration, Project Management, or a related discipline • At least five years of relevant experience in clinical localization, clinical operations, clinical technology, or project management within a pharmaceutical, biotechnology, CRO, or related environment • Experience managing multiple concurrent projects, timelines, risks, deliverables, and cross-functional stakeholders in a fast-paced, matrix environment • Strong understanding of multilingual content development, translation, and localization workflows • Excellent communication, stakeholder-management, organizational, analytical, and problem-solving skills, with strong attention to detail • Experience using SharePoint, document-management systems, collaboration platforms, and project-tracking tools • Ability to work independently, manage competing priorities, and maintain complete, accurate, and audit-ready project documentation • Direct experience with Clinical Outcome Assessments, electronic Clinical Outcome Assessments, and questionnaire migration projects is highly preferred • Experience with copyright licensing, content acquisition, translation preparation, and version-management processes is highly preferred • Familiarity with eCOA platforms, localization technologies, translation-management systems, or comparable clinical technologies is preferred • Experience reviewing migration outputs, documenting defects, performing root-cause analysis, or supporting quality-validation activities is preferred • Experience supporting automation, artificial intelligence, or clinical-technology pilot programs is preferred • PMP or an equivalent project-management certification is preferred • Legal right to work in the country where the role is based

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways

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