10,000+ employees
Founded 1990
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.
🔥 7 minutes ago
🌐 United States, United Kingdom, +1 more countries – Remote
⏰ Full Time
🔴 Lead
👔 Vice President
👻 Ghost score 10%
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10,000+ employees
Founded 1990
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.
• Serve as the executive sponsor and primary strategic contact for assigned clients • Build trusted relationships and represent the customer perspective across ICON • Lead and strengthen strategic partnerships through alliance governance, portfolio performance oversight, and long-term account planning • Partner with cross-functional and service line leaders to ensure successful delivery, quality outcomes, and a best-in-class client experience • Drive resolution of complex operational, quality, financial, and relationship issues while managing risks and escalations • Develop and execute account growth strategies with Business Development • Identify opportunities to expand ICON's service offerings • Monitor portfolio performance, financial health, and key metrics • Provide strategic insights and updates to senior leadership • Lead executive governance activities, including Steering Committees and business reviews • Align stakeholders and advance partnership objectives
• Bachelor's degree or equivalent combination of education and experience • Significant experience in clinical research, drug development, and/or the CRO, pharmaceutical, or biotechnology industry • Proven success leading strategic client partnerships, alliance management activities, or large, complex customer portfolios • Strong understanding of clinical development, project delivery, and operational oversight within a global environment • Demonstrated ability to influence and collaborate with senior internal and external stakeholders, including executive leadership • Excellent relationship management, communication, negotiation, and strategic planning skills • Willingness to travel domestically and internationally as business needs require • Prior Alliance Management experience is preferred • Live in the US; strongly prefer East Coast location • Candidates in UK or Ireland will be considered • Legal right to work in the country where the role is based
• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways
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