ServiceNow Dev Team Lead

🕒 October 1

🥔 Idaho – Remote

🥔 Idaho – Remote

💵 $95.3k - $234.3k / year

⏰ Full Time

🟠 Senior

🔧 ServiceNow

👻 Ghost score 6%

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Idaho National Laboratory

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1949

🎖️ Defense

🏥 Healthcare

💼 Consulting

💰 $7.5M Grant on 2024-08

Defense • Healthcare • Consulting

Idaho National Laboratory is a U. S. Department of Energy national laboratory that conducts research and development in nuclear energy, integrated energy systems, and national security. It operates specialized research and reactor facilities, supports private-sector partnerships and testbeds (including microreactor development), and runs extensive STEM education and community-outreach programs. INL advances scientific knowledge, develops practical energy technologies, and provides unique infrastructure and expertise to support government, industry, and academic partners.

📋 Description

• Serve as the technical owner of the ServiceNow platform • Lead a team of developers and architects • Partner with ServiceNow Process Analysts • Establish platform governance and strategic direction • Apply software engineering principles to complex analytical processes and information visualization • Plan, develop, and implement software-engineering solutions for complex problems and major projects • Support project plans and requirements and establish scope, cost, and schedule estimates • Participate in technical reviews and recommend computer technology solutions • Maintain and upgrade systems and develop new software capabilities • Create and review methodologies and architectures that advance the organization’s mission • Document activities, reports, and existing technologies • Review source code, system designs, user reports, and technical artifacts; assess code quality and defects and recommend improvements • Maintain technical proficiency through professional development • Review training plans and help lead the organization forward • Mentor junior engineers • Write and present technical papers as needed • Perform other duties as assigned

🎯 Requirements

• Level 3: Bachelor of Science degree in a technical field including Computer Science, Information Technology, Cybersecurity or related field and 5 years of relevant experience; or a Master’s in a technical field and 2 years of relevant experience; or, in lieu of a degree, a High School diploma or equivalent and at least 11 years of direct/professional experience • Level 4: Bachelor's Degree in computer science, software engineering, information technology or related field and at least 9 years of direct professional experience; or, in lieu of a degree, a High School diploma or equivalent and at least 15 years of direct/professional experience • 5 years of direct/professional experience with ServiceNow-specific certifications such as Certified System Administrator (CSA), Certified Application Developer (CAD), and/or Certified Implementation Specialist (CIS) • Experience acting as a ServiceNow Platform Owner, Tech Lead, Platform System Admin or equivalent • Experience with governance, roadmap development, release strategy, environment management (clones, upgrades), and enterprise architecture alignment • Ability to mentor developers, guide architects, and lead cross-functional teams on platform-wide best practices • Ability to translate complex, multi-module business strategy into platform strategy while ensuring maintainability, scalability, and compliance • Ability to perform resource planning and allocation aligned to yearly budget cycles, including timesheet compliance • Experience influencing the overall IT roadmap with stakeholders, addressing process gaps, and managing escalations • Certified System Administrator (CSA) or Certified Application Developer (CAD) • Compliance with INL safety, security, environmental, health, and quality assurance requirements • Ability to complete required initial and annual role-specific training and sign required access agreements • For males born after December 31, 1959, registration with the Selective Service System is required for employment eligibility

🏖️ Benefits

• Medical, Dental, Vision, and Flexible Spending Accounts • 401(k) with a 4.2% employer contribution and up to 4.8% match (regular positions) or self-contribute access (postdoctoral positions) • Paid time off (personal leave) • Employee Education Program (tuition assistance for eligible positions) • Comprehensive Relocation Package • Remote / Hybrid work opportunities may be available • Reasonable accommodations for individuals with disabilities • Initial and annual role-specific information security and privacy training

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