Senior ServiceNow Developer

🕒 September 23

🇺🇸 United States – Remote

💵 $115k - $132k / year

⏰ Full Time

🟠 Senior

🔧 ServiceNow

👻 Ghost score 3%

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NetImpact Strategies Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

💼 Consulting

🏥 Healthcare

🎖️ Defense

Consulting • Healthcare • Defense

NetImpact Strategies Inc. is a leading provider of digital transformation services, specializing in cybersecurity, software development, and strategic consulting. The company focuses on helping organizations modernize their IT infrastructures and improve operational efficiencies through innovative solutions and methodologies. With a mission-centered approach, NetImpact drives change by leveraging advanced technologies and best practices to enhance client capabilities and mission success.

📋 Description

• Provide hands-on platform engineering for a Federal Agency • Design, develop, debug, and maintain ServiceNow platform capabilities from approved user stories and technical designs • Perform complex Tier 3 remediation and root-cause analysis for application logic, scripts, failed automations, performance issues, integrations, and production defects • Develop server- and client-side ServiceNow logic using JavaScript/Glide APIs and approved platform capabilities • Design and implement reusable enterprise integrations using REST/SOAP APIs, MID Servers, integration actions, service accounts, certificates/credentials, and observability patterns • Build scoped/low-code applications, catalog items, workflows, portals/workspaces, and reusable components while preserving upgradeability • Use source control, update sets/application repositories, CI/CD, code scanning, debugging/profiling, and automated tests to validate changes • Partner with the CTA on design/code reviews and with the Tester on ATF/regression coverage, performance validation, rollback readiness, and post-deployment verification • Provide early-window engineering support during incidents and releases • Support platform security remediation, data-quality improvements, Health Scan/technical-debt actions, and restoration toward out-of-the-box patterns • Maintain technical documentation, code comments, release notes, knowledge articles, and transition materials

🎯 Requirements

• Five or more years of ServiceNow development experience in enterprise environments • Strong ServiceNow JavaScript/Glide development skills • Experience with Business Rules, Script Includes, Client Scripts, ACLs, Flow Designer, IntegrationHub, scoped applications, catalog/workflow development, and ServiceNow APIs • Experience developing and troubleshooting enterprise integrations using REST/SOAP, MID Servers, OAuth/service accounts, and reusable integration patterns • Experience with source control, CI/CD, code scanning, ATF or other automated testing, debugging/profiling, and governed release promotion • ServiceNow Certified System Administrator (CSA) certification required • ServiceNow Certified Application Developer (CAD) certification required • Relevant CIS certification strongly preferred • Understanding of ServiceNow performance, security, upgradeability, data modeling, and technical-debt considerations • Ability to support the assigned early engineering window and planned after-hours/on-call events • U.S. citizenship required • Ability to satisfy High Risk IT background-investigation and sensitive-information requirements • Federal consulting or financial-regulatory experience preferred • Experience with App Engine Studio, UI Builder/Workspace, ITOM/CMDB, SPM, Performance Analytics, or SecOps capabilities preferred • Experience modernizing custom ServiceNow solutions toward reusable out-of-the-box platform patterns preferred

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance starting the first of the month after joining • 401(k) Plan with immediately vested employer contributions; no matching required • Generous Paid Time Off (PTO) • One additional day of paid wellness leave per calendar year • Ten federal holidays • Pet Insurance • Tuition reimbursement • Internal training programs • Company-sponsored industry certifications • Team building activities • Community volunteering • Quarterly HQ days • Wellness events • Happy hours • Family fun events • Dynamic and collaborative work environment

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