AI Product Specialist

Job not on LinkedIn

🔥 0 minutes ago

🍂 Massachusetts – Remote

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💵 $200k - $250k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪄 Product Specialist

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Logo of IFS

IFS

5001 - 10000 employees

Founded 1983

🏗️ Construction

🏭 Manufacturing

📦 Logistics

💰 Secondary Market on 2022-03

Construction • Manufacturing • Logistics

IFS is an enterprise software company providing solutions for various industries, including aerospace and defense, construction and engineering, energy, utilities, and resources, manufacturing, services, and telecommunications. The company offers a wide range of software products, including enterprise asset management, field service management, enterprise resource planning, and solutions leveraging artificial intelligence such as IFS. ai. These solutions are designed to optimize asset lifecycle management, improve customer engagement, and enhance operational efficiencies. IFS Cloud provides a comprehensive platform for digital transformation, helping businesses to harness data and drive insights across their operations.

📋 Description

• Engage prospects directly through ride-alongs and learning their day-to-day operations • Represent customer workflows within Resolve so prospects can see their requirements reflected • Identify and communicate gaps between customer requirements and current Resolve capabilities to Product • Own delivery end to end from demo through production • Manage customer access, configuration, production setup, and successful go-live • Scope genuine edge cases as clear, well-articulated deltas for AI Engineering • Get customers 90–95% live independently • Hand off live customers to the account/adoption team for ongoing relationship management

🎯 Requirements

• Domain expertise in field service, owned asset maintenance (utilities, offshore, manufacturing floor), or facility management • Understanding of the difference between servicing someone else's assets and maintaining your own • Technical fluency with ERP integrations, including data fields, storage and usage implications, and functionality gaps • Ability to brief an AI engineer or configuration agent precisely without writing code • Comfort engaging prospects and building trust on-site, in plants, or in the field • Ability to own delivery for the weeks required to bring a customer live, then hand it off • Willingness to visit customers and understand their work on the floor, in plants, or out in the field

🏖️ Benefits

• Bonus potential • Flexible paid time off, including sick and holiday • Medical, dental, & vision insurance • 401K with Company contribution • Flexible spending accounts • Life insurance and disability benefits • Tuition assistance • Community involvement and volunteering events

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