Marketing & Sales Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $85k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 20%

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Logo of Ignite HR Solutions

Ignite HR Solutions

11 - 50 employees

Founded 2016

💼 Consulting

⚖️ Legal

🏥 Healthcare

Consulting • Legal • Healthcare

Ignite HR Solutions is an outsourced human resources consulting firm that provides comprehensive HR services to small and early-stage companies. They specialize in supporting the full employee life-cycle, from recruiting and onboarding to training, performance management, and offboarding. Ignite HR Solutions emphasizes a people-first approach, ensuring their clients receive tailored HR strategies and direct support from experienced professionals, making them a trusted partner in HR management.

📋 Description

• Serve as the hub for commercial execution, consumer engagement, and cross-functional operations • Own front-line consumer care across email, website, and social media channels • Identify and execute escalation protocols for quality, safety, or regulatory concerns • Manage community engagement across social channels • Track, synthesize, and report consumer feedback trends • Maintain and update the master FAQ and canned response library • Manage digital assets across Syndigo, 1WS, and retailer portals • Lead new item setup and master data maintenance • Execute website content updates • Coordinate direct order resolutions via Flowspace and third-party logistics partners • Coordinate and track the promotional calendar • Lead quarterly consumer communication programs, email campaigns, and promotional touchpoints • Fulfill account requests and assist with customer sales presentation decks • Support innovation launch rollouts • Provide operational support for e-commerce initiatives, customer presentations, and S&OP processes • Compile, track, and analyze sales, consumer feedback, and campaign performance data • Report actionable business insights to internal teams • Report to the Sr. Brand Director

🎯 Requirements

• 3-5 years of progressive experience in marketing, sales coordination, consumer care, or e-commerce execution within CPG • Preference for experience in Food & Beverage or Natural Products • Bachelor’s degree in marketing, Business, Communications, or a related field required • Hands-on experience with Syndigo, 1WS, and retailer seller portals • Experience with basic website content management system (CMS) tools • Proficiency in Microsoft Office, including Excel and PowerPoint • Ability to organize data and summarize performance metrics • Motivation to learn end-to-end commercial operations of CPG brand management • Goal of advancing into brand management roles • Ability to independently manage consumer touchpoints, operational requests, and dynamic daily queues • Ability to ensure accuracy in item setup, digital assets, and customer communications • Ability to address consumer concerns thoughtfully • Ability to move between daily ownership tasks and fast-turnaround support requests

🏖️ Benefits

• Excellent Health care coverage for you and your family • Generous time off • 20 hours paid time each year to volunteer through Pay It Forward or Give It Back • Paid bonding leave for new parents • Pregnancy disability leave • Inclusive and collaborative environment • Clear pathway to grow into an Assistant Brand Manager role

Apply Now

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