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Director, Logistics – Order Management

Job not on LinkedIn

🔥 2 minutes ago

🏄 California – Remote

infoinfo

💵 $150k - $165k / year

⏰ Full Time

🔴 Lead

👔 Director

Where this job comes from

Posted on ILIA Beauty's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of ILIA Beauty

ILIA Beauty

11 - 50 employees

🍽️ Food & Beverage

🏭 Manufacturing

💄 Beauty

💰 Series B on 2020-01

Food & Beverage • Manufacturing • Beauty

ILIA Beauty is a cosmetics brand focused on clean, skin-centric beauty products that enhance the natural appearance of the skin. They offer a range of makeup and skincare items designed to improve skin health while providing aesthetic benefits. ILIA Beauty emphasizes sustainable practices and the use of safe, effective ingredients in their formulations, catering to contemporary beauty needs.

📋 Description

• Lead end-to-end order fulfillment, global logistics operations, and third-party distribution partnerships • Oversee the full order-to-cash lifecycle across wholesale and eCommerce channels • Lead warehouse and distribution operations through 3PL partners • Manage global 3PL relationships, performance reviews, KPI tracking, and contract compliance • Ensure system integration across ERP, WMS, EDI, and customer platforms • Monitor EDI compliance, resolve violations, and manage chargeback mitigation • Oversee customer onboarding and logistics setup • Direct global transportation strategy across parcel, LTL, ocean, and air freight • Manage carrier performance, capacity planning, and cost optimization • Lead RFPs, contract negotiations, and vendor selection • Monitor shipping performance, delivery timelines, and cost metrics • Establish and track operational KPIs • Support forecasting and budgeting with operational insights and historical performance data • Analyze trends and identify opportunities to improve service levels and reduce costs • Lead continuous improvement initiatives • Develop and implement SOPs across logistics, fulfillment, and partner operations • Collaborate cross-functionally to streamline processes and eliminate inefficiencies • Drive automation and system enhancements to reduce manual intervention and improve accuracy • Report to the Chief Operations Officer

🎯 Requirements

• 10+ years of experience in logistics, fulfillment, or supply chain operations, preferably in consumer products or high-growth environments • Proven leadership in managing 3PLs, transportation networks, and order management systems • Strong knowledge of ERP, WMS, EDI, and eCommerce platforms; NetSuite or similar systems preferred • Advanced analytical and reporting skills, including proficiency in Excel and data visualization tools • Experience with contract negotiation, RFP processes, and vendor management • Demonstrated ability to lead cross-functional teams and influence stakeholders at all levels • Strong problem-solving, organizational, and project management skill • Role is open to candidates based in the United States • Must be authorized to work in the U.S. or indicate whether employer sponsorship is required

🏖️ Benefits

• Bonus Opportunity • 100% employer-paid medical, dental & vision coverage • No cap on personal time off and paid company holidays • Flexible scheduling during Spring & Summer season • Up to 18 weeks paid parental leave • 401(k) with a company match • Monthly stipends to support remote work & self-care • Flexible work model: working from home or from one of our offices • Quarterly stipend for ILIA products

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