Application Analyst – Patient Access

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🔥 0 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $32 - $50 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

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IMH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🤝 B2B

🏪 Marketplace

👥 B2C

B2B • Marketplace • B2C

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution • Gathers, validates, and translates technological requirements into design and development specification while providing product management • Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.) • Documents and recommends workflow changes and technical/functional designs needed to support the business requirements. • Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting • Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards. • Serve as PM and complete PM functions for small to mid-size projects with multiple teams • Collaboratively works with peers, internal and external stakeholders, and vendors • Follows documentation and change management standards. • Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members. • Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications • Develop and understands business reporting needs for end users

🎯 Requirements

• Bachelor's degree is preferred in information technology, healthcare, business, or related field • Two (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related area • Prefer candidates with Patient Access Experience along with Epic Prelude, Cadence & Referrals certification, Authorizations & RTE • Will be required to certify on one or more Epic applications and maintain certification

🏖️ Benefits

• Health insurance • Paid time off • Flexible work options • Professional development opportunities