Epic Application Analyst

Job not on LinkedIn

🔥 0 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $32 - $51 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🚫👨‍🎓 No degree required

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IMH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🏗️ Construction

📦 Logistics

🛡️ Insurance

Construction • Logistics • Insurance

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Gather, validate, and translate technological requirements into design and development specifications while providing product management • Support stakeholders by analyzing and diagnosing problems to determine resolutions • Configure, test, install, implement, monitor, and maintain common and complex systems, applications, workflows, processes, and hardware • Document and recommend workflow changes and technical/functional designs supporting business requirements • Partner with external vendors on third-party application integration, implementation, support, and troubleshooting • Resolve common issues, incidents, and problems according to service levels and department standards • Serve as project manager and complete project-management functions for small to mid-size projects with multiple teams • Collaborate with peers, internal and external stakeholders, and vendors • Follow documentation and change-management standards • Participate in developing training and knowledge-based materials • Configure and integrate electronic and mechanical hardware with software products • Develop and understand business reporting needs for end users • Participate in on-call and command-center responsibilities, if applicable • Help develop and maintain testing plans and scripts • Attend team, project, and department meetings • Work with project requestors to complete minimum viable products in ServiceHub • Request project and enhancement-work resources using the ServiceHub Resource Plan process

🎯 Requirements

• Certified or accredited in at least one Epic module, including ASAP • 2 years of Epic build experience • Proficiency in Microsoft Office Suite, including Excel pivot tables, Visio, Project, PowerPoint, and Word • In-depth business and application knowledge and experience • Knowledge of system analysis and operating systems • Skilled in assessing needs and determining the best approach through documentation • Skilled at problem definition and data collection by establishing facts and drawing valid conclusions • Ability to read, analyze, and interpret industry periodicals, professional journals, technical procedures, and governmental regulations • Ability to write correspondence and process documents • Willingness or ability to certify on one or more Epic applications and maintain certification • Ability to operate computers and other IT equipment requiring finger and hand movement • Ability to see and read computer monitors and documents • Ability to remain sitting or standing for long periods • Candidates may qualify with two years of work experience, or may be actively working toward a bachelor's degree with four years of related experience • Bachelor's degree is preferred, not required

🏖️ Benefits

• Flexible work options where approved and stated in the job posting • Generous benefits package covering programs for wellness, health, security, connection, and engagement • PEAK program with up-front tuition coverage paid directly to the academic institution • 100+ learning options, including undergraduate studies, high school diplomas, and professional skills and certificates • PEAK eligibility from day 1 of employment