Pediatric Care Coordinator

Job not on LinkedIn

🔥 23 hours ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $18 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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IMH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🏗️ Construction

📦 Logistics

🛡️ Insurance

Construction • Logistics • Insurance

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Coordinate care for pediatric patient populations to increase the effectiveness of preventive healthcare measures • Collaborate with healthcare providers and conduct outreach to patient families for follow-up, scheduling, and resourcing • Monitor and enroll patients in preventive healthcare campaigns • Monitor schedule queues and place outbound calls to schedule appointments and notify patients of appointment information • Receive inbound calls from patients and clinics and resolve concerns • Prepare, process, and manage patient documentation in electronic medical record systems • Conduct pre-visit planning to identify information needed to close gaps in patient care • Manage patient information, appointments, and referrals throughout the system • Collaborate with clinic teams and participate in provider huddles to share patient-level data and receive next-step instructions • Support providers and care managers in working at the top of their license • Liaise between patients and clinics, provide customer service, and resolve outstanding issues • Support patient access to care, provide condition-related instruction, and facilitate transitions and handoffs between care teams • Maintain expertise in community resources and connect patients with resources to overcome socioeconomic barriers • Assist caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled channels • Process transactions, answer questions, and resolve concerns for assigned and other specialty areas • Maintain HIPAA compliance and patient confidentiality • Provide feedback to the Knowledge Repository Content Owner to ensure appropriate caregiver guidance • Develop standard work and best practices with Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager

🎯 Requirements

• Experience in a customer service role requiring use of enterprise software systems • Proficiency in word processing, spreadsheets, presentations, and calendaring software • Demonstrated customer service and problem-solving skills • Effective verbal, written, interpersonal communication, and collaboration skills • Diplomacy and discretion with excellent customer relations skills • One year of health care or customer service work experience (preferred) • Working knowledge of the healthcare industry, roles, and terminology (preferred) • Experience coaching and training others to use enterprise software or case management systems (preferred) • Knowledge of HIPAA regulations and patient information confidentiality • Ability to work Monday through Saturday between 8:00 a.m. and 7:00 p.m. Mountain Time • Ability to work 40 hours per week • Candidates must not reside or plan to reside in California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Vermont, Virginia, or Washington

🏖️ Benefits

• Flexible work options where approved and stated in the job posting • Generous benefits package covering programs supporting wellness, health, security, connection, and engagement • Remote work expectations include use of company equipment