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Pharmacy Government Stars Specialist

Job not on LinkedIn

🔥 0 minutes ago

⛰️ Colorado, Idaho, +4 more states – Remote

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đź’µ $27 - $42 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’Š Pharmacist

đź‘» Ghost score 2%

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Logo of IMH

IMH

501 - 1000 employees

Founded 2007

🏗️ Construction

📦 Logistics

🛡️ Insurance

Construction • Logistics • Insurance

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

đź“‹ Description

• Conduct outbound outreach to members, providers, and pharmacies to support medication adherence and quality improvement initiatives • Identify and address barriers impacting CMS Stars measures and member health outcomes • Collaborate with members, providers, pharmacies, and internal teams to improve medication access and resolve healthcare-related challenges • Educate members on medication adherence and participation in quality programs • Coordinate prescription refills and assist with issues delaying medication access • Manage daily outreach activities, productivity goals, and work queues while maintaining quality standards • Document interactions accurately and maintain confidentiality, regulatory, and organizational compliance • Use data and reporting to identify intervention opportunities and improve performance • Participate in process improvement initiatives enhancing member experience and quality outcomes • Prioritize workload and manage multiple initiatives in a fast-paced environment • Serve as a liaison among members, providers, pharmacies, and internal teams supporting CMS Stars initiatives including MTM, Medication Adherence, SUPD, and other quality programs

🎯 Requirements

• Candidates must reside in Utah, Colorado, Idaho, Wyoming, Montana, or Nevada • Candidates residing or planning to reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, or Washington will not be considered • Demonstrated experience in a pharmacy or government benefits support role • Demonstrated ability to meet performance standards for a Pharmacy Government Specialist II • Demonstrated ability to provide superior customer service • Demonstrated ability to listen and communicate effectively • Demonstrated ability to problem solve and work under pressure • Demonstrated proficiency in navigating computer systems, typing, and technologies • Demonstrated experience mentoring or training on pharmacy or government benefits • Current National Pharmacy Technician certification preferred • Comfortable spending significant time on the phone and conducting approximately 80% outbound outreach • Ability to build rapport quickly and utilize motivational interviewing techniques • Ability to see and read information, labels, documents, and monitors • Ability to verbally communicate and hear and understand spoken information quickly and accurately • Manual dexterity for frequent computer use and typing

🏖️ Benefits

• Benefits eligible • Generous benefits package covering wellness, health, security, connection, and engagement programs • PEAK program with up-front tuition coverage paid directly to the academic institution • 100+ learning options, including undergraduate studies, high school diplomas, and professional skills and certificates • PEAK eligibility beginning on day 1 of employment • Company equipment and remote-work support under Intermountain policies

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