Client Partner

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Incubeta

501 - 1000 employees

☁️ SaaS

SaaS • Marketing • Technology

Incubeta is a company that provides comprehensive digital marketing solutions, focusing on URL shortening, QR code generation, and analytics. Their platform, the Bitly Connections Platform, helps businesses engage and connect with their audience through customizable and trackable links and QR codes. Incubeta's services cater to a wide range of industries including retail, consumer packaged goods, hospitality, media, and technology, offering tools for marketers, developers, and customer service teams. Their solutions are designed to enhance customer connections and engagement through efficient link management and advanced analytics.

📋 Description

• Own one or more client accounts or a portfolio of accounts. • Build and sustain long-term partnerships, developing deep relationships with senior stakeholders and executive decision-makers. • Act as the primary strategic advisor clients turn to when complex business challenges arise. • Proactively identify, address, and escalate account risks, challenges, and relationship dependencies early. • Develop and advance comprehensive, long-term account strategies and partnership roadmaps to ensure sustained financial health. • Unlock the full potential of partnerships by identifying and advancing opportunities to expand client engagements. • Align cross-functional internal teams around a clear account strategy and shared client playbook. • Anticipate where client organizations are heading, positioning Incubeta as a forward-thinking leader. • Bring forward innovative ideas and technologies that help shape how Incubeta evolves its core products. • Lead, coordinate, and mobilize cross-functional delivery teams across project management, creative, data, and media.

🎯 Requirements

• Experience in Account Management, Client Services, Consulting, or a related client-facing leadership role within an agency, media, or martech environment. • Proven experience managing the commercial health, profitability, and organic growth of a high-value client portfolio. • Ability to look beyond immediate deliverables to understand macro market trends, business outcomes, and future-proof marketing strategies. • Demonstrated ability to provide clear direction, drive accountability, and motivate multi-disciplinary specialist teams without direct authority. • Exceptional storytelling and communication skills, with a track record of building trust and expanding influence with senior brand executives. • Comfort operating with a high degree of autonomy in evolving, fast-paced environments where processes continue to develop.

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