Patient Intake Services Specialist

Job not on LinkedIn

🔥 43 minutes ago

💵 $19 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Infinite Health Collaborative's careers page, not through a job board

First seen by Remote Rocketship 43 minutes ago

Logo of Infinite Health Collaborative

Infinite Health Collaborative

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

🧘 Wellness

Healthcare • B2B • Wellness

Infinite Health Collaborative is a collaborative network of independently owned and physician-led local medical practices that unites multiple specialties under a shared framework to support growth and sustainability while preserving physician autonomy and patient choice. The organization operates divisions across cardiology, endocrinology, family medicine, ophthalmology, orthopedics, pediatrics, plastic surgery, vascular & interventional radiology, and women’s health, and provides patient-facing services like a patient portal, online bill pay, and pelvic health therapy. i-Health focuses on maintaining independent, patient-first care through shared principles of quality, value-based care, and operational support for member practices.

📋 Description

• Register and schedule new and existing patients in the current practice management system • Answer a high volume of inbound calls in a timely, pleasant, and professional manner • Communicate pertinent patient information, including appointment information, directions, check-in times, referral information, and copayments • Verify and document insurance information according to current business practices • Maintain and update assigned appointment reports, new patient reports, and other scheduling modules • Maintain working knowledge of healthcare plan requirements and health plan networks • Perform other duties as assigned • Work Monday through Thursday, 9:30 AM–6:00 PM, and Friday, 8:30 AM–5:00 PM, remotely

🎯 Requirements

• High School diploma/GED or equivalent • Customer service experience • Previous experience in a healthcare facility in relation to pre-registration or appointment scheduling preferred • Previous experience in a call-center environment preferred • Must live in MN or WI • Ability to comply with company policies, procedures, practices, and business ethics guidelines • Ability to comply with all applicable laws and regulations, including HIPAA, Stark, OSHA, and employment laws • Demonstrate prompt and reliable attendance • Ability to work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines • Ability to prioritize workload effectively • Ability to communicate respectfully and professionally in face-to-face, phone, and email interactions • Ability to apply principles of logical thinking to define problems, establish facts, and draw valid conclusions • Ability to sit for extended periods, up to 8 or more hours per day • Frequent use of hands and fingers for typing, writing, and handling documents • Occasional standing, walking, bending, or reaching within the office environment • Ability to lift and carry office supplies or files weighing up to 20 pounds • Visual acuity to read electronic and paper documents • Auditory ability to participate in phone or video calls clearly • Manual dexterity to operate standard office equipment, including computer, phone, and printer

🏖️ Benefits

• $1,500.00 sign-on bonus, payable on first paycheck with a 12-month commitment • Comprehensive benefits package • Medical plan with Maternity Bundle • Dental plan • Vision plan • Tuition Reimbursement • 401(k) Profit Sharing • Employee Assistance Program • Lifetime Fitness Subsidy • Car Rental discounts • Home, Auto, & Pet insurance savings programs • Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions

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