Account Manager

🔥 22 minutes ago

🇺🇸 United States – Remote

💵 $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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inKind

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🍽️ Food & Beverage

📣 Marketing

🏨 Hospitality

Food & Beverage • Marketing • Hospitality

inKind is a company that provides a dining rewards and payment platform, offering a seamless experience for users who want to earn rewards at thousands of restaurants. Users can pay their restaurant bills through the inKind app and earn 20% back as dining perks. The platform is available on both iOS and Android, and offers access to exclusive offers and events for its users. inKind aims to enhance the dining experience by integrating payment and rewards into a single app.

📋 Description

• Build and maintain strong, long-lasting partner relationships • Ensure customer satisfaction through retention • Hold periodic business reviews • Identify and develop new business opportunities within existing accounts through upselling and cross-selling • Act as a trusted partner and subject matter expert to restaurant partners • Understand partner needs and proactively implement solutions that drive value and success • Liaise between partners and Product, Support, and Engineering teams to resolve issues • Monitor industry trends, competitor activity, and new product offerings • Track and update communications in Salesforce in real time

🎯 Requirements

• 3+ years in a client-facing relationship management, operations, or support role, preferably in Hospitality, FinTech, or SaaS • Strong appetite for innovative technology, fast-changing business environments, and data-driven decision-making • Analytical skills with market trends, partner performance, and competitor analysis • Experience with Salesforce, ServiceNow, or other CRM tools • Passion for the company mission and ability to understand the role’s value to the company, restaurant partners, and customers • Strong communication and relationship-building skills with external stakeholders and internal teams • Adaptive, organized, and natural problem solver • Hospitality mentality and resilience • Preferred: experience working in or with restaurants or food-related entities/clients • Preferred: experience in a start-up environment

🏖️ Benefits

• Generous PTO and company holiday policy • Company-paid Short Term Disability • 100% employer-covered health and dental insurance for direct employees (set plan covered; higher-tier coverage available at employee’s additional cost; dependent coverage at employee’s cost) • Vision plan available at employee’s additional cost • Child Care Benefits • Generous parental leave • Daily lunches and snacks