Customer Engineering Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍🔧 Technical Customer Success Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Innovaccer

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $150M Series E on 2021-12

Healthcare • Consulting • Logistics

Innovaccer is a healthcare technology company dedicated to transforming how healthcare information is utilized and accessed. They provide a comprehensive Health Cloud that aims to accelerate digital transformation for providers, payers, and life sciences companies by offering unified healthcare data and analytics. Innovaccer leverages artificial intelligence to automate tasks, process medical data, and generate insights to improve clinical and financial outcomes. Their solutions focus on integrating and optimizing healthcare systems, promoting value-based care, improving patient engagement, and reducing the administrative burden on healthcare providers. Innovaccer's platform supports various healthcare stakeholders through advanced data activation, analytics, and streamlined workflows, striving to improve healthcare delivery and patient care globally.

📋 Description

• Lead and supervise a team of data engineers developing, testing, modifying, and delivering solutions to US Healthcare problems • Understand customer business requirements and integrate them with company platforms, products, and features • Help build the platform to run enterprise customers’ businesses more efficiently • Interact frequently with customers to understand their requirements • Own delivery plans and timelines in consultation with customers • Negotiate features, enhancements, and incoming tasks with customers based on team bandwidth and other factors • Supervise and lead data analysts and quality analysts • Direct and coordinate data integrations, analytics executions, dashboard powerups, maintenance operations, and quality assurance activities • Collaborate with Innovaccer engineering, analytics, infrastructure, and other engineering teams to define and deliver solutions

🎯 Requirements

• Mandatory US Healthcare experience, including data integration (not just migration) of claims, clinical, ADT, and Labs • Healthcare Analytics experience involving Cost of Care, Quality Measures, Risk execution, and payer report reconciliation in the Provider or Payer space • Strong Technical Project Management and Stakeholder Management skills • Extremely good communication skills • 10+ years of experience implementing US Healthcare projects involving Data Integrations and Analytics such as HEDIS, MIPS, and eCQM • Experience with visualization tools such as PowerBI or Tableau • Technical customer and project management experience • Experience working with cross-functional teams from IT, software engineering, and business domains • Hands-on SQL data extraction experience is a good to have • Familiarity with data ETL tools and creating/reviewing mapping documents • Basic Python scripting experience is a good to have • Relevant Agile Methodology experience is a plus

🏖️ Benefits

• PTO benefit accrual of 20 days per year • Parental leave • Monetary incentives and widespread recognition for dedication and outstanding performance • Medical, dental, and vision benefits • 100% company-sponsored short- and long-term disability insurance • Basic life insurance • Discounted legal aid and pet insurance options