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Director – Change Management, Communications

🔥 13 hours ago

⛰️ Colorado – Remote

infoinfo

💵 $136.4k - $177.4k / year

⏰ Full Time

🔴 Lead

🗣️ Communications

Where this job comes from

Posted on InnovAge's careers page, not through a job board

First seen by Remote Rocketship 13 hours ago

Still open on InnovAge's site. Checked 1 hour ago.

Logo of InnovAge

InnovAge

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

InnovAge is a provider of the Program of All-inclusive Care for the Elderly (PACE) that helps frail seniors remain independent and age in their own homes with dignity. As the largest PACE provider by participants served, InnovAge delivers comprehensive, coordinated services including primary care, nursing, behavioral health, therapies, transportation and care coordination to support seniors' medical and daily living needs.

📋 Description

• Lead and steward InnovAge’s enterprise change management program • Own the enterprise change management framework, methodology, standards, tools, governance, and measurement approach • Partner with the Enterprise PMO, executive sponsors, Human Resources, Learning & Organizational Development, Technology, Clinical and Operational leaders, and other business functions • Build organizational change capability using Prosci ADKAR • Lead change strategy for high-impact enterprise initiatives • Develop change impact, stakeholder, readiness, adoption, and resistance strategies • Ensure major changes have clear implementation, adoption, and sustainment plans • Provide strategic oversight of the Internal Communications function • Establish enterprise communication standards, priorities, channels, and communication rhythms • Oversee employee, executive, and leader communications • Integrate change management into project governance and PMO stage gates • Identify change saturation, competing impacts, dependencies, and adoption risks • Coach executive sponsors and leaders • Develop sponsor activation, leader engagement, and manager cascade strategies • Identify and address employee resistance, adoption barriers, and change fatigue • Measure adoption and implement targeted interventions • Align learning and capability-building with change requirements • Establish readiness, adoption, communication, and sustainment measures • Monitor post-implementation adoption and reinforce change with business owners • Capture lessons learned and continuously improve enterprise change capability

🎯 Requirements

• Bachelor’s degree in Organizational Development, Human Resources, Business, Communications, Organizational Psychology, Healthcare Administration, or related discipline • Prosci Change Management Certification and demonstrated experience applying the ADKAR Model • 10+ years of progressive experience in change management, organizational effectiveness, communications, transformation, organizational development, or related disciplines • 5+ years of leadership experience, including direct people leadership and/or leadership of enterprise-scale programs • Demonstrated experience leading complex, cross-functional organizational change • Experience building, leading, or significantly advancing an enterprise change management program, practice, or Center of Excellence • Demonstrated experience developing executive and employee communication strategies • Experience supporting large technology implementations, organizational redesign, operating-model changes, process transformation, or other significant enterprise initiatives • Demonstrated ability to influence executives and senior leaders in a complex, matrixed organization • Experience developing change impact assessments, stakeholder assessments, readiness strategies, sponsor plans, communication strategies, adoption measures, and sustainment plans • Strong executive communication, facilitation, consulting, and stakeholder-management capability • Demonstrated ability to simultaneously operate at the enterprise-strategy and hands-on execution levels • Preferred: experience partnering directly with an Enterprise PMO or Transformation Office • Preferred: project/program management experience; PMP certification is beneficial • Preferred: healthcare or other highly regulated industry experience • Preferred: experience supporting a geographically distributed, multi-site operating environment • Preferred: experience leading an Internal Communications function • Preferred: experience establishing change portfolio management, organizational readiness, or change-saturation practices

🏖️ Benefits

• Medical, dental, and vision insurance • Short- and long-term disability insurance • Life insurance and AD&D • Supplemental life insurance • Flexible spending accounts • 401(k) savings and company match • Paid time off • Company-paid holidays

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