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Training and Communications Manager

Job not on LinkedIn

🔥 14 hours ago

🤠 Texas – Remote

infoinfo

⏰ Full Time

🟠 Senior

🔴 Lead

🗣️ Communications

Where this job comes from

Posted on Terminix's careers page, not through a job board

First seen by Remote Rocketship 14 hours ago

Still open on Terminix's site. Checked 1 hour ago.

Logo of Terminix

Terminix

10,000+ employees

👥 B2C

🤝 B2B

B2C • B2B

Terminix is a U. S. -based pest control company with nearly a century of history that provides residential and commercial pest management services. The company offers termite treatment, general pest control (ants, bed bugs, cockroaches, spiders, etc. ), rodent and wildlife removal and exclusion, mosquito and tick control, and related home services such as attic and crawl space insulation and gutter protection. Terminix emphasizes local technicians, customized treatment plans, environmentally responsible practices (EPA-approved products and Integrated Pest Management), a satisfaction guarantee (the “Terminix It” guarantee), online scheduling, and 24/7 support.

📋 Description

• Lead, coach, and mentor instructional designers and communications specialists • Define and execute multi-year communication and training roadmaps aligned with organizational objectives and business priorities • Manage functional budgets, vendors, project portfolios, and team workload allocation • Partner with executives and cross-functional leaders to align training strategies with business objectives • Coordinate learning and communication best practices and prevent message fatigue across the distributed workforce • Track and report communication engagement and training effectiveness using surveys, knowledge checks, and feedback loops • Ensure customer-facing touchpoints and internal training assets are helpful, professional, brand-aligned, and grammatically accurate • Design, develop, and deliver training programs, interactive modules, job aids, and onboarding materials • Produce multimedia assets, training videos, and presentations for leadership meetings, training rollouts, and town halls • Administer the line-of-business intranet and knowledge hub, including layouts, permissions, asset libraries, and content updates • Manage internal communication channels including email campaigns, internal social platforms, and newsletters

🎯 Requirements

• Bachelor’s Degree in Instructional Design, Education Technology, Communications, Journalism, Human Resources Development, or a related field OR equivalent years of experience • Master’s Degree in a relevant field preferred • Minimum 8–10+ years of experience in instructional design, corporate communications, or talent development • At least 3–5 years of direct people management and team leadership experience • Experience leading a team of creative professionals and managing complex production workflows within a corporate environment • Hands-on experience with modern digital communication and learning tools, including email marketing software such as Mailchimp or HubSpot • Experience working directly with technical subject matter experts to translate complex systems or processes into straightforward messaging, training modules, or user guides • Expertise in direct management, team development, talent recruitment, performance management, and building high-performing teams • Expertise in strategic planning, budget management, roadmap development, and presenting to executive leadership • Ability to partner with IT, Marketing, Operations, and Finance stakeholders • Advanced expertise in Google Workspace, including Sites, Slides, Docs, and Gmail • Proficiency with video editing tools, e-learning authoring tools such as Articulate Storyline, Rise 360, or Adobe Captivate, and visual design tools such as Canva • Exceptional technical writing and creative messaging abilities

🏖️ Benefits

• Benefits start Day 1 for full-time colleagues with no waiting period • Medical, dental, vision, disability, and life insurance • 401(k) retirement plan with company-matching contributions • Vacation days and sick days • Company-paid holidays and floating holidays • Multiple avenues to grow your career • Training and development programs • Tuition reimbursement for full-time colleagues • Health, safety, and flexibility-focused workplace • Performance incentives may be offered

Apply Now

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