Communications Manager

🔥 3 minutes ago

🏄 California, Texas – Remote

🏄 California – Remote 🤠 Texas – Remote

💵 $145.2k - $184.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Develop and execute communication strategies supporting Cisco’s key FY27 actions and financial objectives • Position Customer Experience as a core driver of enterprise-wide growth • Serve as the primary communications liaison between CX and other Cisco business units and functions • Drive alignment and understanding of CX priorities • Translate complex CX strategic initiatives and customer success stories into compelling narratives for the broader Cisco organization • Lead editorial planning, managing content flow, channels, and timing for internal audiences • Build and maintain cross-functional stakeholder relationships • Identify enterprise communication opportunities and prevent silos • Develop, manage, and deliver communications collaboratively with stakeholders and subject matter experts • Create talking points, presentations, organizational announcements, and digital content • Manage content creation and execute ad hoc communication requests • Act as a strategic partner to senior leaders • Simplify complex business ideas into clear, engaging messages • Support organizational alignment and improve communication-program efficiency

🎯 Requirements

• 6+ years of corporate communications, internal communications, or change management experience, preferably within a large, matrixed global technology or software organization • Experience working within enterprise-wide transformation initiatives • Hands-on experience with employee communications platforms and tools including SharePoint, Slido, Eloqua, Poppulo, or similar • Ability to translate complex, high-level business strategies, financial milestones, and strategic milestones into clear, engaging, actionable internal communications narratives • Experience supporting executive leaders and driving alignment across cross-functional stakeholder groups • Strong editorial judgment and hands-on omnichannel editorial planning experience • Experience managing content flows and using internal communication channels effectively • High degree of AI fluency and ability to use technology to reimagine processes and drive positive outcomes • Experience representing functional teams on cross-organizational or global editorial steering committees • Exceptional interpersonal, written, and verbal communication skills • Ability to influence without authority and build trusted partnerships across diverse business units • Strategic and analytical communication skills • Ability to relay technical information, data, and results

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • Paid birthday day off • Paid year-end holiday shutdown • 4 paid personal wellness days • 16 paid vacation days per full calendar year for non-exempt employees • Flexible vacation time off program for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco policies • Performance-based incentive pay for sales-plan employees • Professional growth and development opportunities • Global team collaboration and meaningful work on a large scale

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