Communications Manager

🔥 3 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $145.2k - $184.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Develop and execute communication strategies supporting Cisco’s key FY27 actions and financial objectives • Position Customer Experience as a core driver of enterprise-wide growth • Serve as the primary communications liaison between CX and other Cisco business units and functions • Translate complex CX strategic initiatives and customer success stories into compelling narratives • Lead editorial planning, including content flow, channels, and timing for internal audiences • Build and maintain cross-functional relationships to identify enterprise communication opportunities and prevent silos • Develop, manage, and deliver talking points, presentations, organizational announcements, and digital content • Manage content creation and execute ad hoc communication requests • Act as a strategic partner to senior leaders • Simplify complex business ideas into clear, engaging messages and drive organizational alignment

🎯 Requirements

• 6+ years of corporate communications, internal communications, or change management experience • Preferably experience within a large, matrixed global technology or software organization • Experience working within enterprise-wide transformation initiatives • Hands-on experience using employee communications platforms and tools including SharePoint, Slido, Eloqua, Poppulo or similar • Ability to translate complex, high-level business strategies into clear, engaging, and actionable internal communications narratives • Experience supporting executive leaders and driving alignment across cross-functional stakeholder groups • Hands-on experience leading omnichannel editorial planning, managing content flows, and using internal communication channels effectively • High degree of AI fluency and ability to use technology to reimagine processes and drive positive outcomes • Experience representing functional teams on cross-organizational or global editorial steering committees • Exceptional interpersonal, written, and verbal communication skills • Ability to influence without authority and build trusted partnerships across diverse business units • Strategic and analytical communication skills • Ability to relay technical information, data, and results

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, subject to vesting • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation time per full calendar year for non-exempt employees • Flexible vacation time off program for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco’s policies

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